PlayStation

Senior Fraud Strategist

PlayStation • $155K — $185K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in online fraud risk mitigation or related fields.
  • 3-5+ years in fraud strategy or product management.
  • Deep understanding of fraud types and lifecycle in digital commerce.
  • Strong analytical and problem-solving abilities using data and metrics.
  • Proven ability to manage complex projects across diverse teams and geographies.
  • Ability to clearly communicate complex fraud concepts to varied audiences.
  • Collaborative mindset with strong relationship-building skills.
  • Ability to work independently while aligning with organizational strategy.

Responsibilities

  • Develop and execute fraud strategy and related capabilities for Sony services.
  • Translate risks and insights into functional and technical requirements.
  • Lead cross-functional fraud mitigation workstreams from inception to execution.
  • Monitor fraud trends and recommend proactive strategies.
  • Evaluate and enhance fraud detection tools and workflows.
  • Create business cases and summaries for stakeholder prioritization.
  • Track fraud metrics and reporting frameworks for operational health.
  • Act as a fraud subject-matter expert, advising internal partners.
  • Document processes and configurations for fraud monitoring.

Benefits

  • Comprehensive medical, dental, and vision coverage with dependent options.
  • Employee assistance plan and behavioral health benefits.
  • Fertility, surrogacy, and adoption assistance programs.
  • Basic and supplemental life insurance for employees and dependents.
  • Voluntary benefits such as legal and identity theft protection.
  • Short-term and long-term disability plans available.
  • Up to 12 weeks of paid parental leave.
  • 401(k) Plan with company match and immediate vesting options.
  • Education assistance and student loan programs.
  • Flexible work arrangements including remote work.
  • Generous time-off policies including vacation and summer Fridays.
  • Referral bonuses and matching gift program offered.
  • Exclusive employee discounts on Sony products.
  • Participation in an employee stock purchase plan.
Full Job Description
POSITION SUMMARY

We are seeking a Senior Fraud Strategist to support Sony Engagement Platform services and partner with Sony operating companies to identify emerging fraud risks, shape scalable mitigation strategies, and deliver measurable improvements across global platform operations.

This role will work closely with the Sony Interactive Entertainment (SIE) Fraud, Risk and Identity team. The SIE team plays a central role in protecting Sony PlayStation's digital ecosystem by identifying, monitoring, and mitigating fraud, identity abuse, and emerging risk threats.

This role is ideal for a seasoned fraud professional who combines deep fraud subject-matter expertise, strong data-informed judgment, and the ability to lead complex fraud initiatives in partnership with product, engineering, analytics, data science, machine learning, operations, payments, identity, and external partners. The Senior Fraud Strategist operates with a high degree of autonomy within established strategic direction and serves as a key contributor to the broader fraud vision for SEPS.

JOB RESPONSIBILITIES
  • Contribute to the development and execution of fraud strategy, roadmaps, and supporting capabilities across Sony Engagement Platform services, Sony operating companies, and related products and services.
  • Translate fraud risks, customer needs, business objectives, control gaps, and operational insights into clear functional and technical requirements supported by data and analysis.
  • Lead defined fraud mitigation workstreams from concept through implementation, coordinating cross-functional delivery with product, engineering, analytics, data science, operations, payments, identity, and external partners.
  • Monitor evolving fraud and abuse trends across digital goods, physical goods, account activity, entitlements, identity signals, payments, and platform behavior; recommend tactical and strategic responses to current and emerging risks.
  • Evaluate and improve fraud platforms, tools, workflows, detection rules, risk signals, and operational processes to increase precision, reduce false positives, minimize customer friction, and strengthen prevention capabilities.
  • Develop business cases, value assessments, executive-ready summaries, and recommendations that help stakeholders prioritize fraud initiatives and investments.
  • Define and track fraud metrics, dashboards, KPIs, and reporting frameworks that monitor fraud trends, program performance, mitigation effectiveness, operational health, and vendor effectiveness.
  • Act as a trusted fraud subject-matter expert for cross-functional partners, providing guidance grounded in industry best practices and practical operating realities.
  • Document repeatable processes, configuration requirements, escalation paths, investigation procedures, and operational playbooks for fraud monitoring, risk mitigation, and identity-related risk workflows.
  • Maintain flexibility to accommodate meetings with global colleagues and partners across time zones.
  • Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above


QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:
  • 8+ years of experience in online fraud risk mitigation, fraud analytics, trust and safety, risk strategy, or a related domain.
  • 3-5+ years of experience in fraud strategy, fraud product management, fraud program delivery, or a closely related role.
  • Deep understanding of fraud typologies, risk scoring, account security, identity abuse, payments risk, and the fraud lifecycle in ecommerce, digital commerce, online services, or platform environments.
  • Strong analytical and problem-solving skills, with the ability to apply data, metrics, and structured investigation to real-world fraud challenges.
  • Proven ability to manage complex initiatives across multiple stakeholders, teams, functions, and geographies.
  • Ability to translate complex fraud concepts, data findings, tradeoffs, and business impact into clear recommendations for technical and non-technical audiences.
  • Collaborative mindset with strong relationship-building skills across product, engineering, analytics, operations, business, and external partner teams.
  • Ability to operate independently while aligning decisions and deliverables to broader organizational strategy.
  • BA/BS degree or equivalent practical experience.


Preferred Qualifications
  • Experience working with online payments, digital commerce, digital media platforms, online services, connected-device ecosystems, or account security systems.
  • Experience supporting or partnering with fraud vendors, third-party service providers, and cross-functional delivery teams.
  • Familiarity with agile development methodologies, experimentation frameworks, rule engines, and fraud platform development models.
  • Experience with data visualization or operational monitoring tools such as Tableau, Domo, Splunk, or similar platforms.
  • Familiarity with big data platforms such as Snowflake and the ability to partner effectively with analytics teams on large-scale data investigations.
  • Proficiency using approved AI tools to accelerate analysis, identify patterns, synthesize complex inputs, and support documentation while validating outputs and applying appropriate judgment around data sensitivity.
  • Japanese language skills.


Benefits:

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being.

What we offer you:
  • Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employee assistance plan and comprehensive behavioral health benefits
  • Fertility benefits, including, surrogacy, and adoption assistance programs
  • Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
  • Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
  • Short-term & long-term disability plans
  • Up to 12 weeks of paid parental and caregiver leave
  • 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
  • Education assistance and student loan programs


Other Programs:
  • Flexible Work Arrangements, including remote and hybrid work schedules
  • Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
  • Referral bonuses (subject to eligibility)
  • Matching gift program
  • A wide variety of employee business resource groups (EBRGs)
  • Special discounts on Sony products, offered exclusively to Sony employees
  • Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)


The anticipated annual base salary for this position is $155,000 to $185,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

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About PlayStation

PlayStation is a video game brand that consists of four home video game consoles, as well as a media center, an online service, a line of controllers, two handhelds and a phone, as well as multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony, with the first PlayStation console released in December 1994, followed by the PlayStation 2 in 2000, the PlayStation 3 in 2006, the PlayStation 4 in 2013, and the PlayStation 5 in 2020. PlayStation also has a strong online presence, with the PlayStation Network (PSN) which provides online gaming, streaming services, and access to the PlayStation Store. The PlayStation brand has become one of the most successful video game brands in history, with over 500 million consoles sold worldwide.
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