Senior Foreclosure Specialist

Rocket Companies

$70K — $135K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Established network of industry relationships with mortgage servicers, attorneys, title companies, and compliance providers.
  • Strong grasp of mortgage servicing, loan resolution strategies, and default management practices.
  • Knowledge of financial markets and risks affecting portfolio performance.
  • Advanced Excel skills for data analysis and decision-making support.
  • Experience in loan retention and non-retention strategies including modifications, bankruptcy, and regulatory compliance.
  • Understanding of federal and state mortgage servicing regulations including CFPB requirements.

Responsibilities

  • Collaborate with law firms and title companies to gather necessary documentation.
  • Access various systems to retrieve required documentation efficiently.
  • Communicate updates and necessary items to all stakeholders clearly.
  • Support clients and team members with detailed loan-level guidance.
  • Manage foreclosure work queues with urgency and compliance to rules.
  • Address escalated items to drive resolutions.
  • Identify areas of opportunity and trends within the team.

Benefits

  • Support for health and well-being for employees and their families.
  • Comprehensive health benefits including medical, dental, and vision.
  • 401K retirement plan to support long-term financial stability.
  • Paid time off to ensure work-life balance.
Full Job Description
Senior Foreclosure Timeline Specialist:

Job Summary

Senior Foreclosure Timeline Specialists manage the advanced default pipeline that is in, near, or avoiding foreclosure. The Senior Foreclosure Timeline Specialist works in a team of other Specialists and support staff to complete tasks as needed to resolve impediments and escalate issues for resolution on active foreclosure loans.

Responsibilities
  • Work with law firms and title companies to gather/produce documents needed
  • Access various systems to obtain necessary documentation - including ICE/Desktop, Filenet, and other proprietary reports
  • Communicate clearly with all parties on updates and necessary items
  • Provide support and guidance to all clients, attorneys and team members while working through loan level details to support functions such as document creation, research, bidding, and issue resolution
  • Manage work queues for foreclosure by following all associated rules and working with a sense of urgency
  • Assists with escalated items to drive toward resolution
  • Provide support and guidance to all clients, attorneys and team members while working through loan level details
  • Manage work queues for foreclosure by following all associated rules and complying with investor guidelines
  • Consistently meet minimum production goal numbers and quality metrics
  • Find potential solutions to escalated loans using available resources
  • Identify patterns and trends for areas of opportunity on the team


Qualifications
  • Established network of industry relationships, including mortgage servicers, attorneys, title companies, compliance providers, and other third-party vendors.
  • Strong understanding of mortgage servicing, loan resolution strategies, investor guidelines, and default management practices.
  • Knowledge of financial markets, credit and risk management principles, and the impact of market, liquidity, leverage, and operational risks on portfolio performance.
  • Advanced proficiency in Microsoft Excel, including the ability to analyze large datasets and support portfolio-level decision making.
  • Demonstrated experience in loan retention and non-retention strategies, including modifications, repayment plans, forbearance agreements, short sales, deeds-in-lieu of foreclosure, foreclosure management, bankruptcy proceedings, litigation oversight, and regulatory compliance.
  • Thorough understanding of federal and state mortgage servicing regulations, including CFPB requirements and industry best practices.


Minimum Qualifications
  • 5 years of Mortgage Servicing/Default of direct experience including one or more of the following portfolio types: FNMA, Conventional, FHA, VA and/or Non-Conventional
  • Experience using mortgage servicing software


What you'll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $70,000-$135,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

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