Valid driver's license with a clean driving record.
Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.
Proficient in MS Office and industry-related equipment.
Excellent communication skills with a focus on customer interaction.
Ability to meet background check requirements.
Responsibilities
Respond to scheduled and emergency service requests for fire alarm systems.
Troubleshoot, repair, and replace system equipment as needed.
Program fire alarm systems or low voltage systems like access control and CCTV.
Research multiple alternatives to resolve technical problems.
Communicate effectively with contractors and building owners.
Participate in a weekly on-call rotation for service requests.
Read and interpret technical documents such as blueprints and schematics.
Benefits
Opportunity for NICET and/or CA State Certification within one year of hire.
Engagement in a dynamic work environment with varied responsibilities.
Potential for career advancement within the company.
Full Job Description
Overview
We are seeking a skilled Fire Alarm Service Technician to join our team. In this role you will need to be familiar with servicing, troubleshooting, and repairing Fire Alarm systems.
Responsibilities
Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, access control, security or CCTV.
Frequently resolve problems through research of multiple alternatives.
Communicate and effectively interact with other contractors and building owners.
Participate in weekly on call rotation.
Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
Assist customers on site with all questions and concerns in a timely and professional manner.
Effectively communicate project status to management.
Complete all appropriate company paperwork as required.
Industry related NICET and/or CA State Certification is preferred or obtain within one year of hire.
Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
Qualifications
Valid driver's license with a clean driving record.
Applicants must meet requirements in relation to background and driving record.
Must be proficient in the use and application of industry related equipment including MS Office.
Must have excellent communications skills, using tact and diplomacy when dealing with customers.
Regular, reliable, predictable attendance.
Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.
Physical Requirements:
Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.
