5+ years of experience in financial systems support or finance operations, preferably in a multi-entity, international environment.
Hands-on experience with Workday Financials is required; experience with Adaptive Insights is a plus.
Strong analytical and problem-solving skills, capable of interpreting technical details for non-technical stakeholders.
Highly organized with the ability to manage multiple tasks and projects simultaneously.
Bachelor's degree in Accounting, Finance, Information Systems, or a related field.
Responsibilities
Serve as the primary support resource for finance-related questions in Workday.
Monitor and respond to support requests through platforms like ServiceNow.
Update and maintain financial mappings across systems to ensure alignment.
Assist with Adaptive Insights and Workday structures for forecasting and budgeting.
Ensure accounts stay balanced across entities and propose solutions when discrepancies arise.
Maintain financial data integrity and ensure accurate reporting across systems.
Partner with IT and third-party providers on enhancements and configuration changes.
Benefits
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
Parental Leave
Vision
Long-term Disability
Voluntary Life and AD&D Insurance
Additional Voluntary Benefits through Corestream
Full Job Description
Purpose
Responsible for the oversight, optimization, and daily management of financial systems-primarily Workday Financials, Adaptive Planning and Oracle (minor interaction with Oracle). This role serves as the primary support contact for finance-related system functionality, business unit and hierarchy setup, user access updates, developing and writing reports within Workday and Adaptive, and inter-system mapping across Workday, Adaptive Insights, Oracle, Eclipse, Mincron and ADP. The ideal candidate combines strong systems knowledge with a detailed understanding of accounting and finance operations.
Key Responsibilities
System Administration & Support
Serve as the primary support resource for finance-related questions in Workday, including business unit setup, hierarchy maintenance, and expense report troubleshooting.
Monitor and respond to support requests through platforms such as ServiceNow, escalating or resolving as needed.
Update and maintain financial mappings (e.g., account structures, spend cats, business units) across systems to ensure alignment.
Assist with Adaptive Insights and Workday structures to support monthly forecasting and annual budgeting.
Operational Support
Makes sure accounts stay in balance across entities and helps identify when they are not in balance and helps propose a solution.
Maintain financial data integrity and ensure accurate reporting across systems (Workday, Adaptive, etc.).
Review and resolve Workday Supplier Invoice (SINV) issues and escalate any exceptions to the Accounts Payable team.
Validate expense submissions and cardholder listings for policy compliance.
Address ad hoc changes to branch setup, regional structures, or allocation rules.
Governance & Optimization
Own and maintain documentation for system configurations and user support guides.
Identify opportunities for automation and improved data flow between systems.
Partner with IT and third-party providers on enhancements and configuration changes.
Support change management efforts for new process implementations impacting financial systems.
Reporting & Collaboration
Partner with Accounting, FP&A, and AP teams to streamline reporting and reconciliation processes.
Act as the bridge between finance users and technical teams to translate functional needs into system requirements.
Provide end-user training and ongoing system education to finance teams.
Develops and writes reports for use by Finance within Workday and Adaptive
Key Competencies and Skills Required
5+ years of experience in financial systems support or finance operations, preferably in a multi-entity, international environment.
Hands-on experience with Workday Financials required; experience with Adaptive Insights a plus.
Strong analytical and problem-solving skills; able to interpret technical details for non-technical stakeholders.
Highly organized with the ability to manage multiple tasks and projects simultaneously.
Minimum Qualifications
Bachelor's degree in Accounting, Finance, Information Systems, or related field.
Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
