Senior Financial Controller

Position Summary

Senior Financial Controller is responsible for the integrity of The Pharmacy Hub's accounting operations and financial reporting while leading the continuous improvement of the financial processes that support the business, including accounts payable, accounts receivable, inventory accounting, and operational controls. This role owns the monthly and annual close process, ensures financial statements are prepared in accordance with US GAAP, and serves as the company's senior accounting authority.

As a key member of the Finance leadership team, the Operations Controller will partner closely with operations, warehouse, procurement, and executive leadership to strengthen financial processes, enhance inventory accuracy, improve operational efficiency, and support scalable business growth. The successful candidate will develop a deep understanding of how products, inventory, and cash flow throughout the organization and translate that knowledge into efficient, well-controlled financial operations.

This role will lead process improvement initiatives, support ERP implementation and optimization, establish scalable accounting workflows, and help build best-in-class financial and operational controls. The Operations Controller will also play a key role in developing standardized procedures, training cross-functional teams on financial and inventory processes, and driving automation that improves accuracy, visibility, and efficiency across the organization.

Senior Financial Operations Controller serves as the primary liaison for external auditors and CPA firms, overseeing audit readiness, coordinating all audit requests, and ensuring timely completion of financial reporting requirements. As TPH continues to grow, this individual will help build the accounting infrastructure, internal controls, policies, and financial systems necessary to support a larger, more complex organization.

This position reports directly to the CFO and currently manages the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist. The team structure is expected to evolve as the Finance organization expands.

This is a highly hands-on leadership role. The ideal candidate combines strong technical accounting expertise with a proven ability to implement systems, improve business processes, and execute operational initiatives. Success requires a collaborative leader who enjoys working cross-functionally, solving complex problems, and personally driving meaningful improvements throughout the organization.

Work Arrangement: 100% On-Site, Davie, FL. This position is strictly in-office - no remote or hybrid option is available. The role requires a minimum of 44 hours per week worked on-site.
Core Responsibilities
Accounting Close & Financial Reporting

• Own and manage the monthly, quarterly, and annual accounting close cycle across multiple affiliated organizations rolled up into combined financials; prepare and review journal entries, account reconciliations, and supporting schedules to ensure the general ledger is accurate and closed on time
• Prepare financial statements in accordance with US GAAP, including income statement, balance sheet, and cash flow statement; present results to the CFO with variance explanations and commentary
• Maintain the chart of accounts and general ledger structure within TPH's ERP system; ensure consistency of account coding across all transactions and functions
• Coordinate with FP&A to ensure actuals are accurately reflected in financial models, forecasts, and variance analyses; provide accounting inputs to the budgeting and planning process

Process, Systems & ERP Implementation

• Lead the evaluation, selection, and rapid implementation or migration of TPH's ERP platform, minimizing disruption to daily operations
• Own end-to-end redesign of the AP process; resolve all current AP issues (backlog, errors, missing controls) and stand up a standardized, automated workflow
• Build TPH's AR function from the ground up, replacing ad hoc, memo-based collection practices with standardized, automated invoicing, collections, and dispute-resolution processes
• Identify manual, error-prone, or undocumented processes across the department and convert them into documented, automated, repeatable procedures

Inventory & Business Operations

• Develop a full working understanding of TPH's business model, product flow, and warehouse/inventory operations from receiving through fulfillment
• Partner with warehouse, purchasing, and operations teams to ensure inventory processes are accurate, controlled, and properly reflected in the ERP and financial systems
• Personally train non-financial staff (warehouse, purchasing, fulfillment) on the inventory and financial-control procedures relevant to their roles
• Monitor and account for inventory adjustments, write-offs, and shrinkage; own inventory accuracy as a core deliverable

Audit, Compliance & Internal Controls

• Serve as TPH's primary point of contact for external auditors and CPA firms; own audit readiness year-round, not just during fieldwork - maintain audit-ready workpapers, PBC lists, and reconciliations on an ongoing basis
• Design, implement, and maintain internal controls across ordering, receiving, inventory, and auditing processes to close TPH's current control gaps
• Ensure compliance with applicable accounting standards, tax obligations, and regulatory requirements, including Florida state tax and sales tax nexus analysis
• Identify control gaps and accounting policy needs as TPH scales; draft and implement policies and procedures that formalize best practices and reduce financial risk

Department Leadership, Culture & External Relations

• Take direct, hands-on ownership of fixing the current state of the department - not just directing others to fix it
• Directly manage the Senior Accountant, Financial Analyst, and Accounts Receivable Specialist; set clear expectations, review work for accuracy, and develop each team member's capability
• Drive a culture shift toward accountability, documentation, and continuous improvement; rebuild communication and collaboration within the team
• Own external relationships with key vendors and clients to ensure timely payments, resolve disputes, and protect TPH's standing
• Support the CFO in financial due diligence, banking relationships, and other strategic finance activities that require accurate, well-documented accounting records

How Success Is Measured

Success in this role is measured primarily by operational outcomes, not solely by traditional financial-reporting metrics. Close timeliness and audit readiness remain baseline expectations, but the leading indicators of performance are:

• Inventory accuracy (cycle-count variance, shrinkage reduction)
• Reduction in invoice irregularities and AP errors/backlog
• Share of receivables moved onto a formal, automated AR process (vs. manual/memo-based collection)
• ERP migration/implementation milestones delivered on time
• Documented, automated process coverage across AP, AR, and inventory controls

The initial probationary period is tied directly to completion of defined operational milestones (e.g., AP backlog resolved, AR process standardized, ERP implementation plan on track) - not tenure alone.
What Success Looks Like Over Time

Beyond the near-term operational milestones above, over the longer term this role is expected to:

• Build a finance department that can support a multi-site, national healthcare and pharmacy organization
• Implement scalable systems and processes that reduce manual work and improve visibility
• Establish world-class AP, AR, Inventory, and Financial Reporting functions
• Develop future finance leaders and create depth within the organization
• Become a trusted business partner to Operations and Executive Leadership
• Deliver accurate financial information quickly enough to drive real-time business decisions; create a culture of accountability, urgency, ownership, and continuous improvement

Qualifications

• US based Bachelor's degree in accounting, finance, or a related field
• 8 - 15 years of progressive accounting experience, including at least 3-5 years in a Controller, Assistant Controller, or senior accounting leadership role
• Strong technical accounting background: GAAP, monthly/annual close, financial statement preparation, and hands-on audit liaison experience
• Proven track record personally implementing or migrating ERP systems. NetSuite experience strongly preferred
• Demonstrated hands-on experience fixing AP/AR processes, ideally in a business with physical inventory or warehouse operations
• Proven experience building and scaling a finance and accounting department from the ground up in a high-growth environment, including processes, systems, internal controls, KPIs, and real-time reporting dashboards
• Ability to recruit, develop, and lead a high-performing finance team as the business grows in size and complexity
• Experience training non-financial staff on financial, inventory, or operational procedures
• Comfortable operating at both the technical-accounting level and the in-the-weeds operational execution level
• Strong business acumen and a track record of partnering across Operations, Fulfillment, Procurement, Technology, Sales, and Executive Leadership rather than staying siloed in finance
• Active, hands-on user of AI tools in core finance work, not just for email or writing, such as automating reconciliations and close tasks, analyzing variances and large data sets, building reports and dashboards, documenting procedures, and streamlining AP/AR and inventory workflows
• Pharma, distribution, wholesale, or other inventory-intensive industry experience strongly preferred
• Experience supporting acquisitions, integrations, facility expansions, or new business launches strongly preferred
• Ability and willingness to work fully on-site at the Davie, FL office a minimum of 44 hours per week (no remote or hybrid option)

Core Competencies

• Bias to action - genuinely rolls up their sleeves rather than staying at the strategy level while problems persist on the floor
• Technical accounting judgment paired with a process-design and automation mindset
• Cross-functional communication and hands-on training ability
• Change management and accountability-driven leadership
• ERP and systems fluency
• AI-forward mindset: actively looks for ways to apply AI and automation to accounting and operational work to improve speed, accuracy, and visibility
• Builder mentality with a passion for creating scalable organizations, systems, and teams
• High energy, highly motivated, and naturally driven to deliver results
• Self-starter who identifies problems, develops solutions, and executes with minimal supervision
• Strong sense of ownership and accountability; treats company objectives as their personal responsibility
• Obsessed with continuous improvement, efficiency, and operational excellence
• Thrives in an entrepreneurial environment where priorities evolve quickly and opportunities for improvement are constant
• Hands-on leader willing to work alongside the team to solve problems and drive results
• Urgency without sacrificing accuracy, compliance, or quality

Work Environment

This is a strictly on-site role based at our Davie, Florida office and warehouse. Remote and hybrid work are not available for this position. The role requires working from the office a minimum of 44 hours per week, with additional time as needed during close cycles, audits, and key deadlines. The pace is driven by close cycles, audit timelines, CFO reporting deadlines, and operational turnaround goals. The Operations Controller is expected to divide time between desk-based accounting work and regular presence on the warehouse/operations floor, and will work closely and in person with the Senior Accountant, Financial Analyst, Accounts Receivable Specialist, warehouse and purchasing staff, CFO, FP&A, Pricing & Procurement, and external auditors.
Physical Requirements

The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily desk-based with extended periods of computer use for journal entries, reconciliations, and audit workpapers, combined with regular time on the warehouse/operations floor
• Close visual acuity required for reviewing financial statements, general ledger detail, audit workpapers, account reconciliations, and ERP/inventory data
• Clear verbal and written communication required across in-person and written formats with financial and non-financial staff, the CFO, FP&A, Pricing & Procurement, and external auditors
• Ability to read, analyze, and interpret US GAAP guidance, audit standards, financial statements, ERP reports, and regulatory requirements
• Role is based fully on-site at the Davie office and warehouse (minimum 44 hours per week in office); occasional local travel to vendor or client sites as needed

Pay Range

$135,000-$165,000 USD

Benefits:

• 401(k) with up to 4% matching
• Medical, dental, vision and life insurance
• Paid time off that g