POSITION OVERVIEW: The Sr. Facilities Manager is responsible for the management and development of a team assigned to a building or group of buildings. This role focuses on meeting and exceeding operating goals, client objectives, and customer needs. The Sr. Facilities Manager will have daily interactions with clients, tenants, and subcontractors, and will contribute to the delivery of strategic and operational objectives through the maintenance, repair, and upgrade of facilities. This position ensures a safe, productive, and efficient working environment essential to business performance and company image.
WORK LOCATION: Travel to client sites may be required up to 100%, based on project demands and client expectations.
KEY RESPONSIBILITIES: (This list is not exhaustive and may be supplemented or changed as necessary.)
- Demonstrate a strong commitment to safety excellence and promote safe behaviors
- Respond to after-hours calls and emergencies as needed
- Foster a positive work environment and promote teamwork
- Maintain thorough understanding of critical utilities, facilities, and building systems
- Support infrastructure renewal and replacement recommendations
- Develop scopes of work, solicit proposals, and recommend subcontractor awards
- Assist in building assessments and evaluations
- Manage a team of Facilities Technicians
- Oversee ordering and inventory of consumables
- Ensure compliance with safety rules, guidelines, and protocols
- Drive labor productivity and effective scheduling
- Lead by example with strong communication and leadership skills
- Train, develop, and monitor team performance
- Support talent succession planning
- Maintain professional communication with clients, tenants, and subcontractors
- Perform other duties as assigned
QUALIFICATIONS AND REQUIREMENTS: Education:
- High school diploma or equivalent required
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field preferred
Technical Experience:
- Minimum of 10 years of experience in facility management
- Minimum of 5 years of experience leading teams of 5 or more
- Proven track record of managing and developing personnel within the facilities industry
- Demonstrated ability to manage client relationships and maintain long-term partnerships
- Experience coordinating operations and communicating across multiple levels of an organization
- Background in planning, prioritizing, and tracking work completion
- Experience in performance and quality monitoring of staff and subcontractors
- Familiarity with talent succession planning and employee development
Knowledge, Skills and Abilities:
- Working knowledge of primary and critical utilities, including electrical and mechanical systems
- Proficiency in Microsoft Office Suite and ERP systems (e.g., Dynamics/AX)
- Experience with CRM platforms and facility CMMS systems (e.g., Metasys, Angus)
- Strong verbal and written communication skills
- Ability to coach, mentor, and lead teams effectively
- Understanding of safety protocols and compliance standards
- Ability to work under pressure in fast-paced and dynamic environments
- Strong organizational and delegation skills
ESSENTIAL FUNCTIONS:Physical Demands:
The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.
TOTAL REWARDS PROGRAM:We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere". However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.
COMPENSATION:Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $130,000 yearly in our lowest geographic market up to $150,000 yearly in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.
