5+ years of hands-on Epic experience with Prelude, Cadence, Referrals, MyChart, and Welcome
At least one full Epic implementation experience
Deep understanding of workflow and data flow across patient access and ambulatory modules
Strong analytical, documentation, and communication skills
Experience working with healthcare data and analytics
Exceptional attention to detail and problem-solving ability
Responsibilities
Lead optimization initiatives across Epic modules
Analyze and improve end-to-end patient access workflows
Ensure seamless data flow and integration across various modules
Collaborate with cross-functional teams to gather requirements
Support Epic implementation and post-go-live optimization efforts
Develop and maintain clear documentation and training materials
Leverage healthcare data and analytics to identify trends and gaps
Benefits
Opportunity to work in a collaborative, multidisciplinary environment
Engagement in meaningful projects that enhance patient access and experience
Ability to drive impactful change across healthcare operations
Flexibility in work arrangements
Access to professional development and training resources
Full Job Description
Job Description Role Overview
We are seeking a highly skilled certified Senior Epic Patient Access & Experience Optimization Consultant to drive transformation and optimization across patient access and engagement workflows. This role will focus on enhancing operational efficiency, improving patient experience, and ensuring seamless data flow across Epic modules. You will work closely with clinical, operational, and IT stakeholders to optimize workflows, implement best practices, and leverage data insights to support strategic decision-making.
Key Responsibilities
Lead optimization initiatives across Epic Prelude, Cadence, Referrals, MyChart, and Welcome
Analyze and improve end-to-end patient access workflows to enhance efficiency and user experience
Ensure seamless data flow and integration across patient access, experience, and ambulatory modules
Collaborate with cross-functional teams to gather requirements and implement scalable solutions
Support and participate in Epic implementation and post-go-live optimization efforts
Develop and maintain clear documentation, workflows, and training materials
Leverage healthcare data and analytics to identify trends, gaps, and improvement opportunities
Provide subject matter expertise and guidance on best practices in patient access operations
Requirements Required Qualifications
5+ years of hands-on Epic experience with strong expertise in:
Prelude
Cadence
Referrals
MyChart
Welcome
At least one full Epic implementation experience
Deep understanding of workflow and data flow across patient access and ambulatory modules
Strong analytical, documentation, and communication skills
Experience working with healthcare data and analytics
Exceptional attention to detail and problem-solving ability
Preferred Qualifications
Experience in workflow redesign and performance optimization initiatives
Familiarity with patient experience improvement strategies
Ability to translate complex technical concepts into actionable insights for stakeholders
