Senior Enrollment and Financial Services Advisor

Requisition Details

Position Information

Position Title
Senior Enrollment and Financial Services Advisor

How many positions are you recruiting for?
1

Campus
West Valley College

Position Summary Information

Definition

The Department of Student Enrollment & Financial Aid at West Valley College is seeking a talented individual to fill the position of Senior Enrollment & Financial Services Advisor.

The purpose of this position is to establish and conduct student enrollment outreach and recruitment strategies and initiatives; to perform enrollment services duties requiring specialized knowledge; and to provide administrative support to assigned supervisor.

This position will be assigned duties split between Admissions & Records and Financial Aid; however, this split may be adjusted to reflect seasonal and departmental needs.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment

100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date 01/25/2027. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA) - Office, Technical & Business Services Employee Unit.

Work Location: West Valley College, Saratoga, CA

Salary and Benefits

Anticipated Hiring Range:

• $ 7,696.17 - $ 8,410.00 monthly (WVMCEA Salary Schedule, Range 61, Steps A-C).

Benefits include:

• Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
• Employer-paid long term disability for employee.
• Employer-provided life insurance.
• 14 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
• 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
• 12 days sick leave accrued annually.
• Personal necessity leave and personal business leave.
• Educational growth incentive program from $45 to $225 monthly.
• $1,000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service.
• CalPERS retirement.
• Position is union affiliated.

Minimum Qualifications

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Experience: Two years of responsible journey experience similar to Enrollment and Financial Services Advisor with the West Valley-Mission Community College District.

• Education: Equivalent to an Associate's degree from an accredited college with major coursework in a business, general education, or a related field.

AND

• Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

Desired Qualifications

The ideal candidate will also demonstrate the following desired qualification(s):

• Bilingual candidates strongly encouraged to apply

Knowledge and Abilities

Knowledge of

• Principles and practices of technical and functional oversight and training.
• Current educational and financial programs, services, trends, and issues at the community college level.
• Student enterprise systems related to admissions, financial aid, assessment, and recruitment.
• Student eligibility requirements for a variety of state and federal aid programs; methods and practices of financial aid needs assessment and award packaging.
• Pertinent federal, state, and district rules, regulations and policies.
• Effective recruitment and outreach methods, tools, and techniques.

Ability to

• Provide technical and functional oversight over assigned staff; effectively train staff.
• Perform the most complex duties related to financial aid programs and services.
• Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.
• On a continuous basis, sit at desk for long periods of time; stand when conducting outreach events; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 25 pounds or less.
• Plan, organize, and coordinate effective student outreach activities that address the complete enrollment and financial services process.
• Establish and monitor recruitment baselines and goals.
• Develop budget recommendations and monitor expenditure of funds.
• Make oral presentations before large and small groups.
• Learn and implement technology skills that complement recruitment plans and strategies.
• Use sound judgment in recognizing scope of authority.
• Operate and use modern office equipment including computers and applicable software.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.
• Communicate effectively orally and in writing.
• Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
• Establish and maintain effective, cooperative, and collaborative working relationships with others.
• Perform evening and weekend work, and travel, as needed.

Examples of Duties and Responsibilities

Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of student ambassadors assigned to a variety of outreach events and activities.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Provide technical and functional oversight to lower level staff; participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Work with college departments and divisions to develop and coordinate a recruitment plan that is in alignment with college, matriculation, and equity goals, and state or federal mandates.
• Develop and maintain effective partnerships with K-12 schools and community partners, to achieve statewide student success goals focusing on common standards for college and career readiness.
• Initiate, coordinate, and present comprehensive outreach services to prospective students, their families, and high school partnership programs using both on-site and progressive digital delivery methods.
• Review documents related to department operations, policies and procedures; identify potential changes to or problems with office operations and procedures; propose solutions or modifications to improve processes and service levels.
• Monitor expenditure of funds and oversee outreach budget activities; recommend budget revisions and expenditures; prepare purchase requisitions.
• Perform the most difficult and complex work related to financial aid programs and services, in compliance with applicable federal, state, and local laws, rules, and regulations.
• Lead or participate in college and district committees, task forces, and other work groups to further the goals and objectives of the department, college, and district.
• Provide and coordinate training in financial aid programs and services for high school staff, counselors, and other district staff as needed.
• Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.

Working Conditions

Other Duties

Physical Demands

Applicant Information

APPLICATION INFORMATION:

• Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Supplemental application questions; (3) Resume; (4) Unofficial copies of transcripts, if requested; (5) Cover letter and/or reference list, if requested; and (6) Any requested licenses or certificates, if applicable.
• All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
• Supervisor(s) name(s) and telephone numbers must be included in the application.
• Incomplete applications will not be considered.
• Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
• The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.
• If you have a question that isn't covered in our FAQs, please contact us at careers@wvm.edu.

ABOUT TRANSCRIPTS:

• If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included or the transcript does not show a degree conferred AND degree conferred date, the application may be screened as not meeting minimum requirements, the application may be screened as not meeting minimum requirements.
• Should the minimum qualifications state "any combination equivalent to," then additional relevant work experience may substitute for education. In this case, please upload a document stating such in the Required Transcripts document field.
• Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
• Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
• If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
• Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.
• When uploading transcripts, please ensure they are NOT encrypted, secured, or password-protected or they will be rejected by the system.

For reasonable accommodations and assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2174 Fax: (408) 741-2564
Email: Careers@wvm.edu

Selection Process

SELECTION PROCESS INFORMATION:

• After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.
• All candidates will receive an e-notification to acknowledge receipt of their application materials. If not contacted within 3-6 weeks following the close of the recruitment, no suitable match was determined at this time.
• Travel expenses to attend first-level interview are the responsibility of the candidate.
• Application materials become the property of the District and will not be returned or duplicated.
• The district may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.
• The district reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
• Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.
• Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
• The district does not provide visa sponsorship.

Special Instructions to the Applicant

Posting Detail Information

Posting Number
FY22/23-366FT

Open Date
11/03/2026
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