Role Overview

Owner's promise to a restaurant isn't software, it's revenue. When a guest lands on a restaurant's site, we want them to find what they're craving, trust what they see, and check out without friction, whether or not the owner ever touches a setting.

As we scale, we're expanding our product engineering leadership to ship faster, raise the bar on the guest ordering experience, and build the systems that make it work across thousands of restaurants. As the Engineering Manager for OLO, you'll lead a team of full-stack engineers building the guest web ordering experience, from menu, cart and checkout to promotions, photos, and the menu quality systems that make about 10,000 merchant-written menus convert like they were designed by a pro. Next, we're taking OLO to enterprise and multi-location brands, and pushing guest conversion toward 10% through disciplined experimentation. This role is equal parts product intuition and technical execution. You'll be trusted to make hard prioritization calls, ship experiments that move revenue, and grow a team that embodies engineering excellence.

We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you're energized by ownership, measurable impact, and solving real problems for small business owners, we'd love to hear from you.

Why we're looking for you

Owner's promise to a restaurant isn't software - it's revenue. OLO is where that promise gets converted: the guest web ordering experience (menu, cart, checkout, promotions) plus the automated systems that find and fix menu quality problems across roughly 10,000 menus written by merchants we don't control.

We treat conversion as an automated system, not a design review. We build rubrics, detection, and remediation, then prove every change with an experiment. Next, we're taking OLO upmarket to enterprise and multi-location brands and pushing conversion toward 10%.

We're looking for a Senior Engineering Manager to lead the team through that, keep it healthy, and hold a high bar on what we ship and what we cut.

This role is 100% remote and can be based anywhere in the United States or Canada.

Our Stack

• Web / Growth: React, Next.js, TypeScript - guest web ordering, menu quality, experimentation platform
• Backend & Services: Node.js, MongoDB  PostgreSQL (migration in flight), Temporal, Datadog
• Language: TypeScript everywhere

The Impact You'll Have

• Build the experimentation engine that pushes guest conversion toward 10%, across checkout, fulfillment, merchandising, and promotions
• Take OLO to enterprise and multi-location brands, with the reliability and menu complexity they need
• Get >90% of menus, including POS-integrated ones, to our menu quality bar, and build the system that keeps live menus optimized as they change
• Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images, each tied to measured GPV lift
• Rebuild promotions from the ground up: redemption UX, badges, auto-apply, and merchandising
• Cut fulfillment selection errors and finish the Postgres migration

What we're looking for

• 3+ years of engineering management, leading teams of 6-10+ engineers on customer-facing product
• Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis
• Experience scaling a product for enterprise or multi-location customers
• Strong prioritization: you can take a roadmap bigger than your team and make hard, clear calls
• Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems
• Cares about team health and has led people through heavy or repetitive workloads
• Excellent cross-functional partner to PM, design, and adjacent teams

Compensation and benefits

• The estimated base salary range for this role is $250K-$270K, depending on experience and location. The offer also includes a a generous pre-IPO equity package.
• Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!