Senior Engineering Manager, athenaPatient Platform

Senior Engineering Manager, athenaPatient Platform leads engineering delivery for patient-facing digital experiences across web, iOS, and Android. This hybrid role based in Austin, TX is responsible for team leadership, delivery execution, technical partnership, and cross-functional alignment in a regulated healthcare environment. The position helps shape engineering operating practices, team metrics, and how the organization applies AI-assisted development. This role will report to the Director of Engineering. Team Summary: The athenaPatient Platform team is looking for a Senior Engineering Manager to lead patient-facing product experiences across web, iOS, and Android. The team is building modern, cloud-based patient engagement and access workflows that support how patients interact with athenahealth systems. In this role, you will own engineering delivery for multiple teams or pods and work closely with product, UX, architecture, security, and peer engineering teams to deliver dependable, high-quality software. This role combines people leadership with meaningful technical partnership. You will manage approximately 10–12 engineers across multiple teams, with responsibility for hiring, performance management, team structure, staffing, and development planning. You will also take part in architectural tradeoff discussions, incident reviews, and follow-up actions that improve the systems your teams own. The team is evolving its use of AI in software delivery, and this leader will help define what effective execution looks like in that environment. Success in this role means building steady delivery rhythms, improving team effectiveness, strengthening cross-team trust, and helping engineers grow through direct feedback and practical support. Essential Job Responsibilities • Own engineering delivery across all teams or pods in the group, including prioritization, staffing, execution, and quality. • Manage engineers directly, including hiring, performance management, development planning, and team structure decisions. • Coach engineers and peers through regular feedback, technical discussion, and growth-focused leadership. • Partner with product, UX, architecture, security, and other engineering leaders to align priorities and deliver shared outcomes. • Guide technical direction by collaborating with architects and senior or principal engineers on design tradeoffs and implementation approach. • Define and track engineering excellence metrics that fit the team context, such as delivery predictability, quality, and team health. • Support adoption of AI-assisted development practices within the organization, including identifying practical ways to improve planning, delivery, and team effectiveness. • Contribute to incident reviews and help translate root-cause findings into architecture and process improvements. • Balance delivery commitments with management of technical debt, system reliability, and long-term maintainability. • Apply AI tools and AI-enabled workflows to improve planning, delivery, and team effectiveness, and help others use them appropriately in day-to-day engineering work. Additional Job Responsibilities • Support onboarding and ramp-up for new team members and leaders. • Represent the team in cross-functional planning, roadmap discussions, and dependency management. • Participate in roadmap shaping and sequencing discussions with product and engineering partners. • Help establish operating norms for team communication, decision-making, and execution. • Review delivery risks and remove blockers that may affect team throughput or quality. • Encourage consistency in engineering practices across teams while respecting team-specific context. • Collaborate on capacity planning and staffing decisions as priorities shift. • Promote a learning environment that supports experimentation, reflection, and continuous improvement. • Contribute to documentation and process clarity where it improves execution and alignment. Expected Education & Experience • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. • 3–5+ years of people management experience in software engineering. • Experience owning hiring, performance management, coaching, and team structure decisions for engineering teams. • Proven record of leading product delivery teams and delivering measurable outcomes. • Experience managing multiple teams or pods simultaneously in software development environment. • Experience working across product, design/UX, architecture, and partner engineering teams outside of a direct reporting line. • Technical fluency across a modern engineering stack, with the ability to participate in architecture and tradeoff discussions. • Strong written and verbal communication skills with the ability to communicate clearly across technical and non-technical audiences. • Exposure to AI-assisted development or developer productivity tools is preferred. Preferred Experience • Familiarity with web, iOS, and Android delivery environments and the coordination required to support patient-facing experiences. • Experience in healthcare, patient-facing products, or other regulated environments. • Experience with Agile delivery, software delivery metrics, or platform-as-a-product thinking. Expected Compensation $156,000 - $266,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevantknowledge and skills, how your qualifications compare to others in similar roles,and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.