7+ years of HR generalist experience with a focus on employee relations.
PHR/SPHR or CP/SCP certification preferred.
Willingness to travel up to 20% for investigations or meetings.
Strong knowledge of federal and state labor laws, including Title VII and EEOC.
Responsibilities
Serve as the primary contact for complex employee relations issues, guiding managers on performance management and disciplinary actions.
Review and edit disciplinary documentation to ensure compliance and effectiveness.
Build relationships with managers to understand team challenges and provide tailored support.
Lead investigations into workplace conflicts and legal claims, coordinating with legal counsel as needed.
Analyze employee turnover data to identify trends and recommend retention strategies.
Conduct exit interviews to gather feedback and assess reasons for employee departures.
Develop and deliver training on best practices for employee relations and investigations.
Benefits
Competitive health, dental & vision coverage with HSA match.
401(k) with employer match and Employee Stock Purchase Plan.
Generous PTO, paid holidays & parental leave.
Tuition reimbursement and performance-based bonuses.
Access to a comprehensive Total Rewards page for additional benefits.
Full Job Description
The Senior Employee Relations Officer will serve as the primary contact for highly complex and sensitive employee relations matters across various business units and drive towards solutions and successful outcomes that align with the Bank's culture, and values. This position will analyze and trend data metrics to identify areas of opportunity that supports a positive work environment.
Responsibilities include, but are not limited to:
Serve as the primary point of contact for employee relations matters, providing guidance, coaching, and support to managers in handling performance management, employee discipline, and separation processes.
Responsible for providing guidance to managers for disciplinary coaching matters and reviewing and editing all disciplinary action documentation.
Create effective and meaningful relationships with managers throughout the organizations, across all business lines, by proactively scheduling one-on-one time to understand their challenges and concerns with their team members.
Coordinate with legal counsel, investigate and draft responses for EEOC, DOL and legal claims for the Chief Human Resources Officer's final approval.
Escalate issues and matters to the Chief Human Resources Officer with recommendations as appropriate.
Lead workplace investigations and resolve a range of employee relations concerns, including workplace conflicts, harassment, discrimination and/or retaliation complaints, and other violations of work rules.
Manage the employee relations hotline to review and track case progress, conduct investigatory interviews while ensuring compliance with company policy as well as legal requirements, collect and analyze relevant evidence, write investigation summaries, and deliver debriefs with relevant individuals.
Track and analyze employee turnover data to identify trends, recurring concerns, and opportunities to improve retention.
Conduct confidential exit interviews, document feedback, and assess common reasons for employee departures.
Prepare reports summarizing findings and partner with Human Resources and management to recommend actions that improve employee engagement, address workplace concerns, and reduce preventable turnover.
Proactively identify and address potential employee relations issues and develop preventive measures. Partner with senior management to coach and advise supervisors on employee relations, performance management, conflict resolution, and employee engagement. Provide guidance that strengthens supervisory skills, promotes consistent application of company policies, and supports a positive work environment.
Lead all governance on employee issues and exits, ensuring proper documentation and adherence to practices.
Stay updated on labor laws, regulations, and industry trends related to employee relations, making recommendations for policy and program enhancements.
Collaborate with legal counsel on employment-related matters, including agency investigations, and employment litigation matters to ensure compliance with laws and regulations.
Develop and deliver leadership training on best practices for employee relations and investigation processes.
Coordination of unemployment claims with the vendor and attend unemployment hearings.
Review results of performance evaluations to assist leadership with coaching or performance improvement plans. Provide follow up reports to the Chief Human Resources Officer.
Lead and/or assist with special human resource projects.
Support other functions within the Human Resources department as needed.
Qualifications
Education/Experience:
Bachelor's degree required.
7 + years of related experience or HR generalist experience with demonstrated employee relations experience required.
PHR/SPHR or CP/SCP certification is preferred.
Must be willing to travel as needed for investigations and/or meetings (anticipated to be less than 20% of the time).
Skills:
Knowledge of current federal and state labor laws and regulations including, but not limited to Title VII, EEOC, FLSA.
Strong writing skills that capture the necessary documentation of employee relations.
Strong computer skills including Microsoft Office suite with intermediate Excel skills, and experience with HRIS systems.
This role requires the use of sound judgement to mitigate risk and weigh the importance and validity of information to form fact-based opinions, solve problems, and make formal recommendations.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
Pay Range: $88,100 - $132,000 per year
About First MidIllinois Bancshares, Inc
MidFirst Bank is a privately owned financial institution based in Oklahoma City, Oklahoma. It is the largest privately owned bank in the United States, with $32.1 billion in assets. Its primary markets include Oklahoma, Denver, Phoenix and Dallas, with commercial lending offices in Atlanta, Boston, Chicago, Cleveland, Houston, New York City, St. Louis, and Southern California. MidFirst Bank has banking centers in Boulder and Edwards, Colorado. Additionally, the bank operates 1st Century Bank of Los Angeles as a division of MidFirst Bank and MidFirst Business Credit of Atlanta as a subsidiary of MidFirst Bank.
