Bob's Discount Furniture

Senior eCommerce UAT Specialist

Bob's Discount Furniture$90K — $110K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, Information Systems, Business, or related field (or equivalent experience)
  • 7+ years of eCommerce QA, UAT, or related experience
  • Experience leading complex UAT initiatives in Agile environments
  • Strong written, verbal, analytical, and organizational skills
  • Ability to manage multiple priorities and mentor junior team members

Responsibilities

  • Lead User Acceptance Testing (UAT) initiatives for MyBobs.com and related systems
  • Collaborate with cross-functional teams to enhance digital user experiences
  • Develop and execute manual and automated testing strategies
  • Create test plans, test cases, and track defects
  • Conduct risk assessments and validate customer journeys across platforms
  • Perform API validation and usability testing, ensuring accessibility standards
  • Mentor junior team members and drive continuous process improvement

Benefits

  • Hybrid work schedule with a minimum of two in-office days per week
  • Opportunity to work with a variety of cutting-edge technologies
  • Collaboration with multiple departments to enhance digital experiences
  • Focus on continuous improvement and mentoring opportunities
  • Great location in Manchester, CT for local candidates
Full Job Description
Bob's Discount Furniture is seeking an experienced Senior eCommerce UAT Specialist to lead User Acceptance Testing (UAT) initiatives across MyBobs.com, the Bob's Mobile App, 3D Room Designer, and related systems. This hybrid role partners with Product, Development, UX, Marketing, Operations, and business stakeholders to deliver high-quality digital experiences through manual and automated testing, continuous process improvement, and cross-functional collaboration. Hybrid schedule with a minimum of two in-office days per week in Manchester, CT; qualified remote candidates will also be considered.

What You'll Bring to Bob's

Success in this role is driven by a blend of technical testing expertise, analytical thinking, leadership, collaboration, and customer focus.

Key Skills for Success

Core Competencies & Expertise
  • User Acceptance Testing (UAT) strategy, planning, execution, and signoff
  • Manual, regression, smoke, integration, and end-to-end testing
  • Test planning, test case creation, defect tracking, and risk assessment
  • eCommerce platforms and customer journey validation
  • Agile/Scrum and Software Development Lifecycle (SDLC)
  • Cross-browser, cross-device, and mobile application testing
  • Test automation tools (Tosca, Playwright, Selenium, or similar)
  • JIRA, Asana, Panaya, or similar defect/project management tools
  • API validation, JSON analysis, and browser developer tools
  • UX, accessibility, ADA/WCAG, and usability testing
  • Cross-functional collaboration and stakeholder communication
  • Leadership, mentoring, prioritization, and continuous improvement


Preferred Competencies & Skills
  • SAP Commerce Cloud (Hybris) experience
  • Google Analytics, Bloomreach, or related digital experience platforms
  • Postman, SoapUI, or API testing tools
  • Retail or furniture industry experience
  • AI-assisted testing methodologies
  • SAP ERP and order management knowledge


Minimum Qualifications
  • Bachelor's degree in computer science, Information Systems, Business, or related field (or equivalent experience)
  • 7+ years of eCommerce QA, UAT, or related experience
  • Experience leading complex UAT initiatives in Agile environments
  • Strong written, verbal, analytical, and organizational skills
  • Ability to manage multiple priorities and mentor junior team members


Physical Demands

This is primarily a sedentary office/hybrid position requiring prolonged computer use, frequent communication with team members, and the ability to occasionally attend meetings or training sessions on-site.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$90,000 - $110,000

About Bob's Discount Furniture

Bob's Discount Furniture is a privately held furniture retailer headquartered in Manchester, Connecticut. Bob's Discount Furniture was founded in 1991 with its first store in Newington, Connecticut and is ranked 12th in sales among United States furniture stores according to Furniture Today's list of Top 100 Furniture Stores. As of February 2021, the company has 140 stores in 22 states, primarily in the Northeast, Mid-Atlantic, Midwest, and West Coast.
Learn more about Bob's Discount Furniture
Size
4,000 employees
Industry

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