Senior Director

Salary: See Position Description
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number:
Agency: University of South Carolina
Opening Date: 10/08/2026
Closing Date: 10/14/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Your application must be submitted online at https://apptrkr.com/9881083
Class Code:: UP03
Position Number:: 9881083
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: Unclassified

Job Responsibilities

Senior Director Department: ASPH Undergraduate Student Services Advertised Salary Range: Part/Full Time: Full Time
Advertised Job Summary The Senior Director, Undergraduate Student Services serves as the front-line supervisory leader for academic advising and student support services within the Arnold School of Public Health (ASPH) Undergraduate Student Services unit. Reporting to the Associate Dean for Undergraduate Affairs, the position provides direct supervision and day-to-day leadership for professional advising staff while maintaining a direct connection to undergraduate students and the academic programs they serve. The Senior Director coordinates daily advising operations, establishes consistent service practices, and provides guidance on complex academic advising, registration, progression, and student success matters. The position serves as a key operational link between the Associate Dean, advising staff, and university partners and translates college priorities, policies, and procedures into effective student-facing services. The Senior Director supports student retention, persistence, academic progress, and timely degree completion through proactive advising, staff development, data-informed outreach, and continuous improvement of advising processes. The position exercises independent judgment within established University and ASPH policies and escalates significant policy, personnel, or strategic matters to the Associate Dean for Undergraduate Affairs when needed.
Minimum and Additional Requirements

Knowledge/Skills/Abilities - Knowledge of academic advising, student services, student development, undergraduate academic processes, and principles supporting student success and retention. - Knowledge of practices for interpreting and applying academic policies, curriculum requirements, degree progression standards, and student service procedures. - Demonstrated ability to supervise, coach, train, develop, and evaluate professional staff and coordinate the daily work of a student services operation. - Ability to exercise sound judgment and discretion when addressing complex or sensitive student concerns, policy questions, and operational issues. - Strong interpersonal, written, and verbal communication skills with the ability to build effective working relationships with students, faculty, staff, administrators, and university partners. - Ability to manage multiple priorities, deadlines, service demands, and competing operational needs in a fast-paced, student-centered environment. - Ability to analyze information and student service data, identify trends and problems, and recommend practical improvements to advising processes and services. - Ability to maintain confidentiality and handle student and personnel information appropriately in accordance with applicable University requirements.

Additional Comments

Job Close Date 10/14/2026 Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 14, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: - Health and Life Insurance - Retirement Programs - Paid Tuition - Dependent Scholarships - Annual Leave - Sick Leave - 13 Paid Holidays (including an extended December holiday) - Paid Parental Leave - Professional Development Opportunities To apply, please visit: https://apptrkr.com/9881083
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.