The Director of Property Management provides strategic leadership and operational oversight for APM's affordable housing portfolio, ensuring high-quality property operations that support APM's mission of helping individuals and families achieve their greatest potential. This role will oversee a portfolio of 500+ affordable housing units, ensures full LIHTC and regulatory compliance, and leads property management and maintenance teams to deliver safe, well-maintained, and financially sound housing.
The Director plays a critical leadership role in aligning property management operations with APM's holistic service model, values, and long-term organizational goals. The Director also works closely with Finance and the Community Development Department when developing LIHTC projects and other community/mission based real estate projects.
Essential Duties and Responsibilities:
Leadership & Team Management
Provide leadership, supervision, and support to Property Managers and Maintenance Supervisors across multiple APM properties.
Build and maintain a high-performing, mission-driven property management team.
Establish clear expectations, conduct performance evaluations, and support staff development and accountability.
Promote collaboration between property management, maintenance, and APM program staff.
Affordable Housing Compliance
Ensure full compliance with LIHTC, HUD, PHFA, PHA, and other regulatory and funding requirements.
Oversee certifications, recertifications, audits, inspections, and compliance reporting.
Serve as the primary internal expert on affordable housing compliance and regulatory risk management.
Develop, implement, and monitor policies and procedures to maintain compliance across the portfolio.
Operational & Financial Oversight
Oversee property operations to ensure strong occupancy, timely rent collections, and effective expense control.
Collaborate with finance and asset management teams on operating budgets, financial reporting, and variance analysis.
Support long-term asset management strategies, including capital planning and preservation of APM's housing assets.
Monitor performance metrics and implement corrective actions as needed.
Maintenance & Facilities Management
Provide oversight of maintenance operations to ensure properties meet safety, habitability, and inspection standards.
Ensure preventative maintenance programs and unit turnover timelines are met.
Oversee capital improvements and major repairs in coordination with senior leadership.
Strategic Planning & Reporting
Prepare operational, compliance, and performance reports for APM leadership.
Participate in organizational planning, policy development, and cross-department initiatives.
Identify opportunities to improve systems, processes, and resident outcomes.
BENEFITS
Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
Basic Life Insurance (100% Employer Funded)
Short-term and Long-term Disability Insurances
403B Retirement Plan through Mutual of America
Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
AllOne Health Employee Assistance Program at No Cost
Employee Referral Program (You Can Earn Up to $600)
20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
12 Days of Paid Holidays
Requirements
Required
Bachelor's degree in Property Management, Business Administration, Public Administration, or related field (or equivalent experience).
10+ years of progressive experience in affordable housing property management, including LIHTC compliance.
