Senior Director of Operations, Ontario

We are seeking a Senior Director of Operations to lead a significant portfolio of practices across Ontario. Reporting to the Vice President, Operations East, you will lead a team of Regional Managers and play a critical role in translating strategy into execution across a diverse, high-impact region. This is an opportunity for a proven multi-site leader to shape performance, build capability, and strengthen partnerships across a complex and growing network. You will work closely with clinicians, Practice Managers, and Regional Managers to elevate the patient experience, strengthen business results, and create the conditions for practices and teams to thrive. Who You Are You are a seasoned multi-site leader with the judgment, presence, and operational depth to lead at scale. You bring a strong track record of improving performance, developing leaders, and navigating complexity with clarity and confidence. Strategic and hands-on in equal measure, you know how to translate priorities into action, build credibility quickly, and create alignment across teams while keeping the patient and practice experience at the centre of your approach. 30You thrive in fast-paced, growth-oriented environments31You lead confidently through change and know how to bring others with you 31You combine strong business acumen with a highly collaborative leadership style 31You are energized by building strong teams, strong partnerships, and lasting results In This Role, You Will 30Lead operational performance across a portfolio of practices, with accountability for regional results, patient experience, and overall business health31Lead, coach, and develop a team of Regional Managers to strengthen leadership capability and drive consistent execution across the region 31Translate enterprise priorities into clear regional strategies and practical action plans that support growth, consistency, and operational excellence 31Identify opportunities to improve performance, optimize operations, and enhance the patient and team experience across your practice network31Build trusted partnerships with clinicians, Practice Managers, and cross-functional stakeholders to support strong decision-making and effective execution 31Use data, financial insight, and operational judgment to identify risks, surface opportunities, and guide priorities across the portfolio 31Champion a culture of accountability, collaboration, and continuous improvement while helping practices and teams thrive through growth and change What You2ll Bring 30Post-secondary education in business, healthcare administration, operations, or a related field, or an equivalent combination of education and experience is required318+ years of experience leading multi-site operations within dental, healthcare, retail, or another service-driven environment with a minimum of 10 direct reports is required31Experience managing a financial portfolio of $100 million or more is required31Strong financial acumen, including experience managing P&L, forecasting, budgeting, and performance metrics 31A track record of driving measurable, sustainable growth through operational discipline and KPI management 31Excellent leadership, communication, and collaboration skills, with the ability to build strong relationships across functions and levels 31Experience leading cross-functional initiatives and executing complex projects with multiple stakeholders 31Strong organizational skills, sound judgment, and the ability to manage multiple priorities effectively 31A valid driver2s license and access to a vehicle, with the flexibility to travel within Ontario, including occasional overnight stays The salary range for this position is $145,000 CAD to $185,000 CAD annually (plus a bonus and a competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.