The OpportunityReporting to the
Chief Information Officer, the
Senior Director, IT PMO will lead an established PMO team, including managers responsible for project intake, assessment and resourcing, and project execution and delivery. The Sr. Director will strengthen portfolio and program management, improve project execution, and provide greater visibility into IT investments, priorities, resource capacity and delivery performance.
The role will establish practical, right-sized governance and strengthen portfolio, investment and resource visibility across the organization, enabling better prioritization and decision-making while improving the predictability and successful delivery of technology initiatives.
Location: Scarborough, Ontario (Hybrid)
What You'll DoIT Portfolio & Program Management
- Provide strategic leadership and accountability for IT portfolio, program and project management.
- Strengthen portfolio governance, prioritization and investment management practices.
- Establish clear visibility into active and planned initiatives by business unit, investment, strategic priority, status and risk.
- Lead portfolio planning and prioritization in partnership with IT and business leadership, ensuring investments and resources are aligned with organizational priorities.
- Provide the CIO and executive leadership with portfolio insights, risks and recommendations to support investment, prioritization and sequencing decisions.
- Work directly with business users, process owners, leadership, and IT to understand problems, build practical solutions, test and deploy changes, document work, and progressively take greater ownership of production solutions.
Project Intake, Resourcing & Capacity
- Provide leadership and direction to the PMO management team responsible for project intake, assessment, prioritization and resourcing.
- Establish a practical, right-sized intake and governance approach based on project value, complexity, investment and risk.
- Improve visibility into resource demand, allocation, capacity and utilization across the IT portfolio.
- Ensure portfolio commitments consider available capacity, existing priorities and delivery dependencies.
- Partner with IT leaders to address resource constraints, competing priorities and capability gaps.
Project Execution and Delivery
- Provide senior leadership for project and program execution, working closely with the PMO management team to strengthen delivery performance and outcomes.
- Establish fit-for-purpose delivery standards, governance and performance expectations across the portfolio.
- Maintain portfolio-level visibility into project health, financial performance, risks, dependencies and key milestones.
- Provide executive oversight and direction for strategic, complex or at-risk initiatives.
- Drive greater consistency and predictability in project execution and delivery.
- Ensure strong alignment between project intake, prioritization, resourcing and execution.
PMO Leadership & Executive Governance
- Lead, coach and develop the PMO team, establishing clear accountability for performance and outcomes.
- Build a high-performing PMO culture focused on business value, transparency, collaboration, accountability and execution.
- Establish meaningful portfolio and delivery KPIs and executive-level reporting to support effective decision-making.
- Lead portfolio governance discussions involving priorities, investments, capacity, delivery risks and trade-offs.
- Partner with IT and business leaders to strengthen sponsorship, ownership and accountability for project outcomes.
What You Bring- University Degree in Business, Information Technology, or a related discipline.
- Certification in Project Management (PMP, Prince 2).
- Certifications in Program Management (PgMP), Management of Project Portfolios (MoP), and Change management (CCMP, CM2) are considered as assets.
- 15+ years of progressive project, program and portfolio management experience, including senior PMO leadership experience.
- Proven experience leading and developing PMO teams and leaders within an established PMO environment.
- Strong experience in portfolio governance, project intake, prioritization, resource and capacity management and project delivery.
- Demonstrated success overseeing complex technology and business transformation portfolios and improving delivery performance.
- Strong financial acumen with experience overseeing project investments, budgets and forecasts.
- Experience with Waterfall, Agile and hybrid delivery approaches, with the ability to apply fit-for-purpose governance.
- Strong executive presence with demonstrated ability to influence senior leaders, navigate competing priorities and drive decisions.
- Exceptional people leadership, strategic thinking, communication and stakeholder management skills.
- Experience within manufacturing or another complex operational environment is strongly preferred.
- French language skills are considered an asset.
- Travel within Canada and the US will be required.
What We Offer- Comprehensive health, dental and vision coverage (dependents included)
- Teamwork-focused culture with sustainability initiatives and social events
- A culture of appreciation through a point-based recognition
- Opportunities for advancement and internal movement
- Education assistance for continuous skill development
- Academic scholarships for employees' children
- Safety equipment and PPE support program
- Retirement savings and wellness initiatives
- Employee Assistance Program (EAP)
Hiring Range :
$176,000 - $220,000 per year. A candidate's experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.
