Your day at NTT DATA
NTT DATA is seeking a Senior Director, Go-to-Market Insurance Advisory Leader for Japan to drive growth, market development, and strategic client engagement across the Japanese insurance industry working with teams based in North America.
This is a leadership role combining insurance industry advisory, go-to-market leadership, AI-led transformation, and executive client engagement. The leader will be responsible for translating NTT DATA’s global insurance capabilities—including Agentic AI and AI-native insurance solutions—into compelling propositions tailored to the priorities, operating models, regulatory environment, and technology landscape of Japanese insurers.
The role will operate as a trusted advisor to senior insurance executives, helping carriers identify and shape transformation opportunities across underwriting, claims, policy administration, customer and agent engagement, actuarial, operations, and technology modernization.
Equally important, the leader will serve as a bridge between Japanese insurance clients, NTT DATA Japan, and NTT DATA’s Global Insurance Practice, bringing global innovation and intellectual property into the Japanese market while ensuring that Japan-specific requirements and market insights influence global solution and product roadmaps.
Given the role's responsibility for connecting the Japanese market with NTT DATA's global organization, the successful candidate must be bilingual, with professional-level proficiency in both Japanese and English, and able to communicate effectively with senior executives, business stakeholders, and technical teams in both languages.
The successful candidate will combine deep insurance domain expertise with strong commercial instincts, executive presence, knowledge of the Japanese market, and a practical understanding of how AI and emerging technologies can transform insurance.
Key Responsibilities:
Japan Insurance GTM Strategy & Market Development
- Develop and execute the Japan go-to-market strategy for Insurance, aligned with NTT DATA’s broader global insurance strategy and Japan business priorities.
- Identify priority market segments, clients, business problems, and use cases across Property & Casualty (P&C) and Life & Annuity (L&A) insurance.
- Define differentiated value propositions around areas such as Agentic AI, AI-native insurance operations, underwriting transformation, intelligent claims, policy servicing, customer and agent experience, fraud, actuarial transformation, and legacy modernization.
- Build account-specific strategies for strategic Japanese insurers in partnership with NTT DATA Japan sales and account leadership.
- Develop compelling industry-specific propositions, executive narratives, case studies, demonstrations, and thought leadership that resonate with Japanese insurance executives.
- Analyze Japanese insurance industry trends, competitive dynamics, regulatory developments, technology investments, and evolving client priorities to identify new growth opportunities.
- Build a measurable GTM pipeline and establish metrics covering opportunity creation, pipeline progression, solution adoption, revenue, and strategic account penetration.
Insurance Strategy & Executive Advisory
- Serve as a trusted advisor to C-suite and senior executives across Japanese insurance carriers, including CIOs, CTOs, Chief Digital Officers, Chief Underwriting Officers, Chief Claims Officers, and business transformation leaders.
- Engage clients on strategic questions such as how to become an AI-native insurer, how AI changes insurance operating models, and how insurers should modernize their technology and data estates to support AI-led transformation.
- Help clients translate strategic ambitions into actionable transformation roadmaps, prioritized business use cases, target operating models, technology architectures, and investment cases.
- Bring global insurance perspectives, benchmarks, use cases, and NTT DATA experience into conversations with Japanese insurers while adapting recommendations to the specific characteristics of the Japanese market.
- Lead executive workshops, innovation sessions, strategic assessments, and advisory engagements that create downstream transformation and technology opportunities.
AI & Insurance Solution Leadership
- Identify and shape high-value AI opportunities across the insurance value chain, including underwriting, claims, policy administration, actuarial, billing, customer service, distribution/agent engagement, fraud, compliance, and enterprise operations.
- Guide clients in moving from AI experimentation toward enterprise-scale and production deployment, with appropriate consideration for governance, security, data privacy, model risk, and regulatory requirements.
- Work with solution, engineering, data, AI, and architecture teams to translate insurance business requirements into scalable AI-enabled solutions.
- Support the development and commercialization of NTT DATA’s Agentic AI Platform and AI for Insurance capabilities for the Japanese market.
- Advise clients on integrating AI solutions with existing insurance technology estates, including core policy, claims, billing, CRM, data, and digital platforms.
- Provide Japan-specific insurance domain feedback to global Product and Engineering teams to influence product roadmaps and capability development.
Global-to-Japan Capability Localization
- Act as the primary bridge between NTT DATA’s Global Insurance Practice and the Japanese insurance market.
- Identify global insurance offerings, platforms, accelerators, partnerships, intellectual property, and delivery capabilities that can create differentiated value for Japanese insurers.
- Lead localization of global propositions for Japanese market requirements, including business processes, operating models, language, regulatory expectations, technology environments, and client buying behaviors.
- Conversely, identify innovations and capabilities developed in Japan that can be scaled through NTT DATA’s global insurance ecosystem.
- Facilitate collaboration among Japan business units, global insurance specialists, technology practices, hyperscalers, InsurTechs, and strategic ecosystem partners.
- Operate effectively in both Japanese and English, facilitating executive discussions, workshops, solution development, and collaboration between Japan-based and global stakeholders.
Commercial & Opportunity Leadership
- Partner with sales and account teams to originate, qualify, shape, and progress strategic insurance opportunities.
- Lead the insurance domain and advisory components of major proposals, RFP responses, solution workshops, and executive presentations.
- Develop business cases and transformation narratives connecting technology investment to measurable outcomes such as growth, operational efficiency, improved underwriting performance, claims effectiveness, customer experience, speed-to-market, and technology simplification.
- Help differentiate NTT DATA in complex competitive pursuits by combining insurance expertise, AI innovation, technology capabilities, and global delivery scale.
- Establish senior-level relationships across priority Japanese insurance accounts and create opportunities for long-term strategic partnerships rather than transactional technology engagements.
Knowledge and Attributes:
- Strategic vision and solid execution skills.
- Significantly vast knowledge of the business and products and services offerings.
- Significantly vast knowledge of strategy development, market planning, scenario planning, and market modelling.
- A combination of visionary, strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.
- Ability to develop process and implement go to market strategies through results-oriented integrated marketing programs and promotions.
- Responsive, professional persona; establishing relationships through demonstrated ability to build trust.
- Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.
- Ability to conduct business with a high level of ethical standards and integrity.
- Demonstrated excellence in strategic and organizational planning, time management, and organizational skills.
- Significantly vast drive for results through solution-oriented decision-making and customer focus.
- Ability to manage expectations of customers with resourcefulness and composure.
- A “can do” solution-oriented and professional demeanor that allows you to respond strategically and thoughtfully while meeting the demands of a fast-paced work environment.
- Patience in driving change and navigating successfully within many functional areas of the business.
Academic Qualifications and Certifications:
- Bachelor's degree in business or marketing or a related field.
- Advanced degree such as an MBA is highly advantageous.
- Professional-level proficiency in both Japanese and English is required.
Required experience:
- Experience of conducting executive-level client discussions, workshops, negotiations, presentations, and advisory engagements in Japanese.
- Ability to communicate and collaborate fluently in English with NTT DATA global leadership, insurance specialists, product teams, engineering teams, and international partners.
- Ability to translate not only language but also business context, client expectations, and market nuances between Japanese stakeholders and global teams.
- Strong understanding of Generative AI, Agentic AI, Large Language Models (LLMs), data and analytics, cloud, and modern enterprise architecture, particularly their application to insurance.
- Significantly vast relevant product marketing experience with increasing responsibility of which a significant amount of this experience should include work in an IT services environment, with a successful track record of creating GTM strategies to maintain sustained competitive advantage.
- Significantly vast experience leading and managing a sales function, preferably within a global technology services organization.
- Significantly vast management and business experience across functional areas and a proven track record in crafting compelling positioning and thought leadership content.
Travel: Travel up to 50%, including possible international travel, based on client demands and business needs.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $160K to $296K. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
Workplace type:
Remote Working
