Our Senior Director will directly impact our members and communities by overseeing membership operations and personnel to deliver effective member services. Some rewards for joining our team: • Free YMCA membership - access to all branches! • Flexible work schedule • Sweet discounts on child care and summer camp programs • Medical, Dental, Vision, Disability, and Life Insurances • Generous Paid Time Off + 7 paid holidays throughout the year • Planning for your future? Ask us how we do it at the Y- it's awesome! • Supplemental insurance benefits What is needed for this job as our Senior Director: • Minimum 3 years of related experience in engagement, events, or community-facing roles • Experience delivering programs or trainings that foster connection • Experience working with varied age groups preferred • Excellent written and verbal communication skills • Strong interpersonal skills with the ability to build relationships across diverse populations • Strong organizational skills and ability to manage multiple projects and deadlines • Creativity and strategic thinking applied to engagement initiatives • Demonstrated ability to sustain positive working relationships at all levels • Experience in staff supervision, committees and in providing leadership to groups • Ability to operate PC, use spreadsheets, word processing and related software • Excellent oral and written communication skills • Ability to recruit and motivate staff The responsibilities we will trust you as our Senior Director: • Recruit, train, schedule, supervise, develop and track certifications of staff to deliver high quality programs and services that respond to member needs. • Manage the daily operations and personnel of assigned departments, including Membership, Sports, Summer Camp, and Kid Zone • Ensure adherence to association membership quality standards. Ensure staff training and development is continuous. Ensure delivery of high-quality services that exceed member expectations • Oversee the development and implementation of improvement plans, membership committees and retention strategies • Develop and implement community outreach to serve more membership in the community. Cultivate relationships with community groups which should include Community Partners, Corporate Partners, Special Target Populations, Service Organizations, etc • Establish achievable monthly member's goals and projections for branch membership growth utilizing sales and retention strategies • Monitor member feedback to assess membership service effectiveness • Seek additional funding sources through successful new member acquisition strategies that fit the non-profit nature of the Y • Provide leadership to new membership initiatives for the branch • Seek membership expansion utilizing off-site partners or social media strategies • Provide branch coordination with all departments to ensure successful communication, special events and program growth What you can expect: • Support from an amazing leadership team • Opportunities to learn & grow at the YMCA • Being a part of a non-profit organization that works to make the community stronger After reading this, if you're thinking this is me- we want to meet you! Get the ball rolling with our quick, 3-minute online application.