10+ years in pharmaceutical or life sciences technology, consulting, or enterprise sales operations with complex client engagement ownership.
5+ years of hands-on enterprise architecture or solution design experience, including architecture diagrams and technical specifications.
Proven leadership in pre-sales efforts and pipeline management for multi-million-dollar opportunities.
Deep expertise in enterprise platforms like Salesforce, Veeva, Adobe Experience Cloud, and others.
Experience presenting technical strategies to senior stakeholders and executive committees.
Responsibilities
Lead pre-sales strategy and opportunity management for pharmaceutical platform engagements with Sales and Account teams.
Facilitate executive workshops and roadmap sessions with pharma stakeholders to define CRM and data architecture strategies.
Design omnichannel architectures integrating platforms like Salesforce, Veeva, and Snowflake.
Produce architecture diagrams, data flows, and solution specifications aligned with client requirements.
Establish governance frameworks and architecture standards while mentoring internal architecture teams.
Benefits
Hybrid work model offering flexibility.
Opportunity to work on high-impact projects in the pharmaceutical sector.
Access to cutting-edge technology and tools.
Professional development and mentorship opportunities.
Collaborative work environment with cross-functional teams.
Full Job Description
Job Description
The Senior Director, Enterprise Platforms leads enterprise architecture, client solutioning, and pre-sales strategy for pharmaceutical and life sciences organizations. This role bridges sales opportunity ownership with hands-on technical leadership, shaping complex omnichannel ecosystems that drive measurable business impact. The position partners closely with Sales, Strategy, Medical, Media, and Delivery teams to position technology as a differentiator in multi-million-dollar pursuits while establishing scalable architecture standards.
What You'll Do
Lead enterprise pre-sales strategy, pipeline forecasting, and opportunity management for multi-million-dollar pharmaceutical platform engagements in collaboration with Sales and Account teams.
Facilitate executive discovery workshops and roadmap sessions with senior pharma stakeholders to define CRM, marketing automation, and data architecture strategies.
Produce architecture diagrams, interaction models, data flows, solution specifications, pricing estimates, and SOW documentation aligned to client and delivery requirements.
Establish governance frameworks, architecture standards, and AI-enabled solution patterns while guiding steering committees and mentoring internal architecture teams.
Qualifications
Required:
10+ years of experience in pharmaceutical or life sciences technology, consulting, or enterprise sales operations with demonstrated ownership of complex client engagements.
5+ years of hands-on enterprise architecture or solution design experience, including documented architecture diagrams, data models, and technical specifications.
Proven experience leading pre-sales efforts and managing pipeline for multi-million-dollar opportunities, including forecasting and proposal development.
Deep expertise in enterprise platforms such as Salesforce, Veeva, Adobe Experience Cloud, Marketo, SFMC, Snowflake, Databricks, Microsoft Fabric, or comparable ecosystems.
Demonstrated experience presenting technical strategies and architecture roadmaps to senior client stakeholders and executive steering committees.
Desired:
Comfort and enthusiasm for using AI as a regular part of how work gets done.
Experience applying AI/ML solutions such as next-best-action, personalization models, predictive analytics, or generative AI for content modularization and insight automation.
Formal training or certification in architecture frameworks such as TOGAF, SAFe, or equivalent enterprise methodologies.
Experience establishing architecture governance processes and reference models within regulated industries.
Additional Information
This posting is for an existing vacancy at Klick.
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About Klick Health
Klick Health is a digital health agency that specializes in creating digital solutions for healthcare companies. The company was founded in 1997 and is headquartered in Toronto, Canada. Klick Health's services include strategy, creative, technology, and analytics. The company has won numerous awards for its work in the healthcare industry.
