Senior Director, Commercial Strategy & Operations (Complete Nutrition)

fairlife

• $185K — $215K *
Food & Beverages
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in commercial strategy, sales strategy, or general management roles
  • Proven leadership in building high-performing teams
  • Strong experience in consumer goods or retail environments
  • Deep expertise in channel strategy and go-to-market execution
  • Ability to leverage data for business decision-making
  • Collaborative leader with strong cross-functional influence
  • Exceptional communication and executive presence
  • Bachelor's degree required; MBA preferred
  • Thrives in fast-paced environments

Responsibilities

  • Define and lead enterprise commercial strategy for sustainable growth
  • Develop long-range and annual operating plans with clear growth priorities
  • Lead channel and customer strategy, including business planning
  • Oversee successful commercialization of innovation and portfolios
  • Establish a commercial performance management framework using data insights
  • Serve as a strategic integrator across multiple departments
  • Lead operating rhythms and governance for accountability and decision-making
  • Build and lead a high-performing Commercial Strategy & Operations team
  • Drive capability development in commercial planning and analytics
  • Lead organizational evolution for long-term growth support

Benefits

  • Comprehensive medical, dental, and vision coverage, effective day one
  • Supplemental health plans for various conditions
  • Paid Time Off for work-life balance
  • Paid parental leave and adoption assistance up to $10,000
  • Family care benefits including childcare and lactation support
  • 401(k) with up to 9% employer match
  • Wellness reimbursement for wellbeing expenses up to $500
  • Employee Assistance Program for emotional well-being
  • Company-paid life insurance and short-term disability
  • Employer HSA funding available
  • Tuition reimbursement up to $10,000 and student loan repayment
  • Learning and development programs for career advancement
  • Rewards & recognition initiatives and free product supplies
Full Job Description
job purpose:

The Senior Director, Commercial Strategy & Operations is responsible for defining and leading the enterprise commercial strategy to deliver sustainable, profitable growth. This role provides strategic direction across brands, channels, and customers while ensuring best-in-class go-to-market execution.

This leader operates with a general manager mindset, connecting insights across consumer, category, customer, and channel to shape long-term growth strategies. The role serves as a key partner to Brand, Sales, Franchise, RGM, Insights, Finance and Supply Chain, driving alignment and execution across the organization.

responsibilities:
  • Define and lead the enterprise commercial strategy across brands, channels, and customers to deliver sustainable, profitable growth
  • Develop and align long-range plans and annual operating plans, ensuring clear prioritization of growth opportunities
  • Lead channel and customer strategy, including prioritization, joint business planning, and route-to-market optimization
  • Oversee commercialization of innovation and portfolio initiatives, ensuring strong go-to-market execution across all channels
  • Establish and drive a commercial performance management framework, using data and insights to identify risks and unlock opportunities
  • Serve as a strategic integrator across Brand, Sales, Franchise, RGM, Insights, Finance and Supply Chain, to align business priorities and execution
  • Lead key operating rhythms and governance forums to drive accountability, decision-making, and organizational alignment
  • Build and lead a high-performing Commercial Strategy & Operations organization, including talent development and succession planning
  • Drive capability development in commercial planning, analytics, revenue growth management, and execution excellence
  • Lead organizational evolution, ensuring the right structure, talent, and processes are in place to support long-term growth

skills/qualifications required:
  • 12+ years of progressive leadership experience in commercial strategy, sales strategy or general management roles
  • Proven track records of building, leading and developing high-performing teams
  • Strong experience in consumer goods, beverage or retail-driven environments
  • Deep expertise in channel strategy, category management and go-to-market execution
  • Demonstrated ability to leverage data and insights to drive business decisions
  • Collaborative leader with ability to influence and partner with cross-functional teams and senior internal and external stakeholders
  • Exceptional communication and executive presence skills
  • Bachelor's degree required; MBA or advanced degree preferred
  • Ability to thrive in fast-paced, entrepreneurial environment


how fairlife nourishes you:

At fairlife, we believe in better - and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.
  • Comprehensive medical, dental, and vision coverage, effective day one!
  • Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
  • Paid Time Off to recharge and support work-life balance
  • Paid parental leave & adoption assistance (up to $10,000)
  • Parental support & family care benefits, including childcare resources and lactation support
  • 401(k) to support retirement planning with up to 9% in employer match
  • Wellness reimbursement (up to $500 for qualified wellbeing expenses)
  • Employee Assistance Program (EAP) for emotional wellbeing and work-life support
  • Company-paid life insurance and short-term disability
  • Employer HSA funding (for HDHP participants)
  • Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
  • Learning & development programs to unlock your full potential
  • Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife's nour!sh program is designed to meet you where you are - supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL

reports to: VP, Commercial

travel requirements: 25% - 30%

exempt/nonexempt: exempt

#LI-BB1

*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Base pay range:

$185,000-$215,000 USD

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