This role sits at the center of the organization's revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.
This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.
The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.
Essential Duties and Responsibilities:Strategic Leadership & Revenue Optimization
- Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
- Partner with senior leadership to define and execute short and long-term strategic initiatives.
- Translate complex analyses into clear, actionable recommendations for executive stakeholders.
Ticketing Strategy & Market Optimization
- Own ticket pricing strategy, inventory management, and demand forecasting across all products.
- Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
- Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
- Develop strategies to optimize yield, attendance, and lifetime customer value.
Advanced Analytics & Decision Support
- Build and oversee predictive models related to demand, retention, and customer segmentation.
- Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
- Identify key performance drivers and develop frameworks to guide decision-making across departments.
Cross-Functional Strategy
- Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
- Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
- Support strategic planning processes with rigorous analysis and scenario modeling.
Secondary Market & Partner Strategy
- Support the development and execution of strategies related to secondary ticket distribution partners.
- Analyze broker and partner performance to inform operating models and partnership decisions.
- Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.
Team Leadership & Development
- Lead, mentor, and develop a high-performing team of analysts and managers.
- Foster a culture of accountability, curiosity, and continuous improvement.
Compensation:The projected salary range for this position is $168,500 - $171,000 per year. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.
Benefits: The Nationals offer a competitive and comprehensive benefits package that presently includes:
- Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
- Medical, dental, vision, life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- 401(k) and pension plan
- Access to complimentary tickets to Nationals home games
- Employee discounts
- Free onsite fitness center
