Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
3+ years in a site reliability, DevOps, or systems engineering role within a mid-to-large-scale enterprise
Strong Linux systems administration background
Solid knowledge of scripting (Python, Bash, Ruby, or similar)
Hands-on experience with observability tools (e.g., Prometheus, Grafana, ELK, Datadog, New Relic)
Familiarity with CI/CD pipelines, Git, and modern software delivery practices
Knowledge of networking protocols (TCP/UDP/IP) and security/encryption standards
Excellent communication and collaboration skills
Responsibilities
Drive reliability, automation, and scalability across mission-critical applications
Build tooling and frameworks for deployment automation, configuration management, and disaster recovery
Implement observability solutions to proactively identify and address issues
Partner with engineering teams to influence software design and CI/CD workflows
Diagnose and resolve performance bottlenecks in large-scale distributed systems
Provide runbooks, documentation, and technical guidance to operational support teams
Participate in a 24/7 on-call rotation and drive improvements that reduce incident frequency and impact
Establish repeatable patterns and standards that improve service delivery and operational efficiency
Benefits
Competitive healthcare, dental, and vision coverage
401(k) with company match
Generous PTO and paid holidays, plus volunteer days
12 weeks paid parental leave
Full Job Description
Job Description
The Opportunity
You'll play a key role in building and maintaining resilient systems that scale to meet future demand. You'll work with cross-functional teams to design, automate, and optimize complex distributed systems, ensuring customers experience fast, reliable, and secure services at all times.
What You'll Do
Drive reliability, automation, and scalability across mission-critical applications.
Build tooling and frameworks for deployment automation, configuration management, and disaster recovery.
Implement observability solutions (monitoring, alerting, tracing, and logging) to proactively identify and address issues.
Partner with engineering teams to influence software design, microservice best practices, and CI/CD workflows.
Diagnose and resolve performance bottlenecks in large-scale distributed systems.
Provide runbooks, documentation, and technical guidance to operational support teams.
Participate in a 24/7 on-call rotation and drive improvements that reduce incident frequency and impact.
Establish repeatable patterns and standards that improve service delivery and operational efficiency.
What We're Looking For
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
3+ years in a site reliability, DevOps, or systems engineering role within a mid-to-large-scale enterprise.
Strong Linux systems administration background.
Solid knowledge of scripting (Python, Bash, Ruby, or similar).
Hands-on experience with observability tools (e.g., Prometheus, Grafana, ELK, Datadog, New Relic).
Familiarity with CI/CD pipelines, Git, and modern software delivery practices.
Knowledge of networking protocols (TCP/UDP/IP) and security/encryption standards.
Excellent communication and collaboration skills, with the ability to work across engineering and product teams.
Preferred Qualifications
Proficiency in programming (Java, Go, Python, Ruby, or JavaScript).
Experience supporting production applications in a 24/7 customer-facing environment.
Strong background with containerization and orchestration (Docker, Kubernetes, Swarm).
Hands-on experience with AWS or other cloud platforms.
Why Join
Competitive healthcare, dental, and vision coverage
401(k) with company match
Generous PTO and paid holidays, plus volunteer days
