General InformationReq # WD00105127
Career area: Sales Support
Country/Region: United States of America
State: North Carolina
City: Morrisville
Date: Friday, September 4, 2026
Working time: Full-time
Additional Locations:
* United States of America - North Carolina - Morrisville
Description and RequirementsAs a Senior Deal Engagement Manager in our Solutions & Services Group, you will lead the end-to-end pursuit of strategic, complex opportunities, typically valued at US$100M+. The role focuses on cross Business Unit Deal Orchestration for Hybrid Cloud & AI Solutions, driving qualification, shaping, bid execution, governance and deal assurance through to contract signature and solution handover. Success requires strong commercial judgement, executive stakeholder leadership and a proven record of orchestrating global, cross-functional teams to deliver winning and executable client solutions.
ResponsibilitiesDeal Qualification, Shaping and Strategy
- Lead qualification and continual requalification of US$100M+ opportunities, assessing strategic fit, client value, competitive position, delivery feasibility, commercial viability and probability of win.
- Drive the deal strategy, win themes, value proposition and executive messaging across complex support, Hybrid Cloud and AI solution towers.
- Facilitate senior stakeholder workshops and challenge assumptions, risks, dependencies and investment requirements to support timely bid and no-bid decisions.
Client and Executive Engagement
- Develop a deep understanding of the client's business, technology estate, operating model and transformation priorities, ensuring these are reflected throughout the pursuit.
- Partner with Sales Leaders to engage client executives, procurement and technical stakeholders through workshops, presentations, orals and negotiations.
- Guide development of the client value proposition, business case and Total Cost of Ownership model, linking the solution to measurable business and operational outcomes.
- Own or coordinate formal client communications and ensure consistent messaging across the pursuit team.
End to End Bid Execution
- Lead multi-disciplinary, geographically dispersed pursuit teams across Sales, Solutioning, Support, Delivery, Finance, Commercial, Legal, Contracts and partners.
- Own the integrated pursuit plan, governance cadence, resource and bid budget requirements, milestones, risks, issues, dependencies and critical path.
- Drive all required governance and assurance reviews, including qualification, solution certification, commercial review, deal review, contract review and solution handover.
- Coordinate client clarifications, due diligence, partner inputs and proposal deliverables, working closely with the Proposal Manager to ensure a compelling, compliant and timely submission.
- Maintain accountability through negotiation and closure, ensuring scope, assumptions, commitments, commercials and contractual obligations remain aligned.
Hybrid Cloud, AI and Support Solution Integration
- Orchestrate complex solution constructs spanning infrastructure, cloud, managed services, lifecycle services, service desk, technical support, security, automation and AI-enabled capabilities.
- Ensure solution towers form one coherent and supportable service model, with clear service levels, governance, transition, transformation and steady-state accountability.
- Partner with architects and delivery leaders to validate scalability, resilience, supportability, transition readiness, data requirements and delivery capacity.
- Drive alignment between the technical solution, service model, pricing, implementation plan, contract and client commitments.
Commercial, Risk and Delivery Assurance
- Ensure the commercial model accurately reflects scope, volumes, service levels, transformation requirements, risk allocation and contractual obligations.
- Identify and escalate material solution, commercial, delivery, contractual or compliance risks with clear options and recommendations.
- Drive early Delivery and Transition engagement and ensure a controlled handover with validated scope, baselines, obligations and mobilisation actions.
- Maintain a clear audit trail and compliance with company processes, governance and delegated authority requirements.
Leadership and Continuous Improvement
- Provide leadership and coaching to Deal Engagement Managers, Proposal Managers and pursuit team members, reinforcing accountability, collaboration and client focus.
- Provide concise leadership reporting on deal health, investment, risk, decisions and forecast progression.
- Capture lessons learned and improve pursuit playbooks, templates, tools, automation and AI-enabled ways of working.
Qualifications- Bachelor's Degree in business, technology, engineering, project management or a related field. MBA or equivalent is a plus.
- 12+ years of progressive experience in enterprise technology, IT services, managed services, sales, consulting, bid management or complex programme leadership.
- Demonstrable success leading large, complex pursuits, preferably US$100M+ TCV, involving enterprise support or managed services and multiple solution towers.
- Strong experience with Hybrid Cloud, infrastructure, as-a-Service and AI-enabled solutions, including their operational and support implications.
- Advanced commercial acumen and the ability to manage solution, pricing, contractual, delivery and risk interdependencies.
- Excellent executive communication, facilitation, negotiation and stakeholder management skills, with the ability to influence in a global matrix organisation.
- Proven ability to lead geographically dispersed teams under tight deadlines while maintaining quality and governance.
- APMP Practitioner Certification or equivalent capability is preferred. PMP, PMI or other project management certification is desirable.
- Proficiency in Microsoft Office Suite and familiarity with proposal management, collaboration and AI productivity tools.
Additional Locations:
* United States of America - North Carolina - Morrisville
PAY TRANSPARENCYThe anticipated annual compensation range for this position is
139,800-214,360 USD. Final compensation will be based on relevant experience, skills, and business considerations. Individuals may also be considered for bonuses and/or commissions. Lenovo's various benefits can be found at www.lenovobenefits.com
In compliance with Colorado's Equal Pay for Equal Work Act (EPEWA), the expected application deadline for this position is 10-31-2026. This requirement applies to both internal and external candidates.
