Location - New York City, NYJob Description We are looking for an experienced Senior Data Analyst with strong SQL, Production Support, and Salesforce knowledge who can independently lead a team and manage day-to-day application delivery.
The candidate will act as the key liaison between business users and technology teams, owning production issues, application enhancements, and releases from requirement analysis through implementation and closure.
Key Responsibilities- Lead and manage a team supporting business-critical applications and project deliverables.
- Work closely with business users, development, QA, and support teams on a daily basis to drive requirements and resolve issues.
- Use SQL and excel for data analysis, troubleshooting, reconciliation, and production issue investigation.
- Manage production support, including incidents, defects, data issues, root-cause analysis, and resolution.
- Support and analyze requirements related to Salesforce applications, data, and integrations.
- Serve as Release Manager, owning production changes and application enhancements end-to-end.
- Analyze business requests, translate them into clear requirements, and coordinate development, testing, approvals, and production implementation.
- Assess release dependencies and risks and ensure appropriate validation and rollback planning.
- Track requirements and production changes through successful implementation and closure.
- Provide clear status, risk, and escalation communication to business and technology stakeholders.
- Drive continuous improvements in application stability, support processes, and release execution.
Required Skills- Strong hands-on SQL, Excel and data analysis experience.
- Strong Production/Application Support experience.
- Working knowledge of Salesforce and related data/integration concepts.
- Experience in Release and Change Management.
- Experience leading a technical/analytical team and driving deliverables.
- Strong understanding of SDLC, production deployments, incident and change management.
- Excellent business stakeholder and cross-functional team management skills.
- Strong analytical, troubleshooting, communication, and ownership capabilities.
- Ability to manage multiple priorities and drive activities to closure independently.
The base compensation range for this role in the posted location is: $100000 - 130000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
