Excellent verbal and written communication abilities
Experience in technical collaboration with Product and Engineering teams
Proven ability to exceed quotas and performance metrics
High adaptability in fast-paced environments
Responsibilities
Build and nurture long-term relationships with key partner segments
Act as a trusted advisor to partners, understanding their business challenges
Develop and deliver comprehensive onboarding materials for partners
Facilitate efficient onboarding processes for partners and their customers
Drive partner education on Ramp's extensive product offerings
Benefits
100% coverage of medical, dental, and vision insurance for employees
401k plan with employer matching
Flexible Paid Time Off (PTO) policy
Fertility Health Reimbursement Account up to $10,000 per year
Generous parental leave policy
Unlimited AI token usage
Pet insurance available
Centralized ordering for home office equipment
Health and Wellness stipend
In-office perks including meals and snacks
Travel budget for intra-office visits
Relocation support to NYC or SF as needed
Full Job Description
About the Role
Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp's partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.
What You'll Do
Partner Relationship Management
Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
Drive Partner Enablement and Customer Activation
Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp's suite of products
Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale
What You Need
Minimum 5 years of experience in Partner Success
Fluency with partner ecosystem operations
Exceptional project management and time management
Excellent verbal and written communication
Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
Proven track record of exceeding quota and/or outperforming key target metrics
Ability to anticipate customer needs and position product solutions accordingly
High adaptability and ability to thrive in a fast-paced environment
Nice to Haves
Experience with accounting partners, Private Equity, and/ or Venture Capital
Experience contributing to the development and growth of new teams
Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
Experience with financial services sales
Experience at a high-growth startup
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation support to NYC or SF (as needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
