7+ years in creative services or project management
Proven leadership of creative teams and complex projects
Strong grasp of graphic design and digital marketing
Experience with budget and vendor management
Exceptional organizational and communication skills
Proficient in project management tools and Adobe Creative Cloud
Background in hospitality or lifestyle brands preferred
Responsibilities
Lead and manage a multidisciplinary creative team
Oversee project workflows, prioritization, and schedules
Establish processes for creative requests and approvals
Mentor team members and foster collaboration
Manage complex creative projects across various media
Coordinate initiatives for new restaurant openings and remodels
Build relationships with cross-functional departments
Benefits
Health Benefits within 30 Days; Medical, Dental & Vision
Retirement savings program with company match
Tuition reimbursement
Collaborative work environment with growth opportunities
Paid Time Off
50% dining discount at Fox Restaurant Concepts and additional discounts at partner restaurants
Full Job Description
Overview:
SENIOR CREATIVE SERVICES MANAGER
PHOENIX, AZ
What we offer:
Competitive salary and bonus opportunity
Health Benefits within 30 Days; Medical, Dental & Vision
Retirement savings program (with company match)
Tuition reimbursement
Collaborative work environment with opportunity to grow
Paid Time Off
Dining Discount of 50% off at all Fox Restaurant Concepts and additional discounts at North Italia and The Cheesecake Factory
The Role:
Fox Restaurant Concepts is seeking an experienced Senior Creative Services Manager to lead the day-to-day operations and execution of creative initiatives across our portfolio of 12 distinct restaurant brands. Working closely with the Senior Creative Director, this individual will manage a multidisciplinary creative team, oversee complex projects, coordinate resources, and ensure creative work is delivered efficiently, on time, and within budget. This is a highly collaborative leadership role requiring exceptional organizational skills, strong financial and operational discipline, and the ability to build relationships across departments while maintaining the creative standards that define our brands.
Key Responsibilities
Creative Operations & Team Leadership
Lead and manage a team of designers, project managers, and external creative partners.
Oversee departmental workflows, project prioritization, resource allocation, and production schedules.
Establish clear processes for creative requests, approvals, and deliverables.
Mentor team members, encourage collaboration, and maintain accountability.
Partner with the Senior Creative Director to ensure creative initiatives align with brand standards and business objectives.
Project Management & Execution
Oversee complex creative projects across marketing, digital, social media, print collateral, and restaurant development.
Manage project schedules, budgets, production requirements, and deliverables.
Coordinate creative initiatives supporting new restaurant openings, remodels, and brand updates.
Anticipate challenges, resolve production issues, and ensure projects remain on schedule.
Maintain consistent communication with internal stakeholders and external vendors.
Cross-Functional Collaboration
Build and maintain strong working relationships with Marketing, Operations, Culinary, Design & Development, Construction, Human Resources, and Training.
Serve as a central point of coordination between creative resources and internal departments.
Translate business needs into actionable creative briefs and production plans.
Ensure creative initiatives are executed consistently across all brands and locations.
Financial & Vendor Management
Oversee creative production budgets, estimates, purchase orders, and vendor expenses.
Identify opportunities to improve cost efficiency and resource utilization.
Manage relationships with printers, fabricators, production partners, and creative vendors.
Maintain financial accountability while protecting the quality and integrity of creative deliverables.
New Restaurant Development
Manage the creative production process for new restaurant openings.
Coordinate complex interior and exterior signage packages, environmental graphics, artwork, menus, and opening collateral.
Collaborate with architects, designers, construction teams, and fabrication partners.
Ensure creative deliverables align with construction schedules, budgets, and brand standards.
Qualifications:
7+ years of experience in creative services, creative operations, project management, or related fields.
Demonstrated experience leading creative teams and managing complex, multidisciplinary projects.
Strong understanding of graphic design, print production, digital marketing, and environmental branding.
Experience managing budgets, vendors, and creative production expenses.
Exceptional organizational, communication, and problem-solving skills.
Proficiency with project management platforms and familiarity with Adobe Creative Cloud.
Experience in hospitality, restaurants, retail, lifestyle brands, or creative agencies preferred.
Ability to manage competing priorities in a fast-paced, growing organization.
