Bachelor's degree in Industrial Engineering, Operations Management, Business, Nursing, or related healthcare discipline required.
Minimum three years of project leadership experience with proven results required.
Expertise in performance improvement tools and methodologies, particularly Lean, required.
Excellent organizational, analytical, and project management skills necessary.
Strong interpersonal skills to communicate effectively across the organization required.
Ability to evaluate defects objectively and without conflict required.
Proficient in complex data analysis and Microsoft Office suite required.
Responsibilities
Lead and facilitate process improvement activities across the healthcare system.
Engage in self-directed work that varies in subject matter and team composition.
Serve as a trainer, coach, or mentor to teams or individuals.
Direct the work of others, ensuring effective collaboration in projects.
Prepare and present project status updates to communicate continuous improvement philosophy.
Utilize data collection and analytics to inform project decisions.
Implement project management principles for planning and execution of initiatives.
Benefits
Comprehensive health insurance including medical, dental, and vision.
Retirement savings plan with employer contributions.
Generous paid time off policy to promote work-life balance.
Training and professional development opportunities available.
Support for continuing education and certification programs.
Full Job Description
Job Description
A Day in the Life
The Sr. Continuous Improvement Specialist draws upon the deep knowledge and experience of Lean for Healthcare and other improvement methodologies in accomplishing assignments. The Senior Continuous Improvement Specialist engages in a leadership role to lead or facilitate process improvement activities, initiatives and events throughout the healthcare system. They have demonstrated ability in Project Management, project planning and implementation, facilitation, data collection and analytics, A3 Thinking, Value Stream Analysis, Workflow Assessments, and the use of Lean and other improvement tools. The Sr. Continuous Improvement Specialist understands the Munson Alignment Framework and Operating System. Much of the work is self-directed and varies in both subject matter and team composition. They can work with individuals or teams and oftentimes serve as trainer, coach or mentor and may direct the work of others.
Qualifications
What's Required
A Bachelor's degree in Industrial Engineering, Operations Management, Business, Nursing, or other professional healthcare discipline from an accredited college or university is required.
Three or more years of experience including project leadership experience is required with a demonstrated record of achieving and sustaining favorable results.
Demonstrated expertise using a wide range of performance improvement tools and methodologies, including Lean, is required.
Must have excellent organizational, analytical, presentation and project management skills.
Must have strong interpersonal skills, and be able to communicate and interact effectively with employees from all areas of the organization.
Must have the ability to evaluate and discuss defects and errors in an objective and non-threatening manner.
Demonstrated ability using complex data for decision-making is required. Demonstrated proficiency with Microsoft Office products and desktop software is required.
Must have strong written, oral, visual and presentation skills to articulate the philosophy of Continuous Improvement as well as on-going project status information.
Experience providing education/training and coaching in the use of performance improvement tools and techniques required.
Will work with leaders as a change agent to drive transformation and assist with change management.
Preferred Requirements
Clinical experience in nursing, medicine, pharmacy or allied health profession is valued.
Lean for Healthcare or Lean Six Sigma certification or comparable experience preferred.
