Job DescriptionJob OverviewThe Senior, Competitive Insights, is a
business-focused insights leader who translates competitive, industry, market, and customer trends into actionable implications for the business. The role leverages multiple external and internal data sources, including market share, competitive performance, industry research, customer behavior, and primary research, to identify where the business is winning or losing and why.
This person serves as a
strategic insights partner to merchandising and cross-functional teams, proactively identifying emerging trends, competitive opportunities, and risks, and connecting insights to clear recommendations and actions.
What You Will Do - Own the competitive and industry narrative for assigned business areas, maintaining a strong understanding of competitive performance, market dynamics, category trends, and emerging consumer behaviors.
- Translate competitive and market insights into a clear "so what," identifying where the business is winning or losing, why performance is changing, and the actions teams should consider.
- Build strong relationships with merchandising and business partners, staying closely connected to business strategies, priorities, and results to ensure insights address the most important business questions.
- Leverage external data and research sources such as Circana, Similarweb, Google Analytics, Kantar, Mintel, market-share data, and primary research to identify trends, opportunities, and risks.
- Proactively surface competitive trends and actionable recommendations, bringing forward new insights, research needs, and emerging areas of opportunity rather than only responding to business requests.
- Integrate competitive insights into key business processes and planning, including business reviews, customer planning, strategic initiatives, and category deep dives.
- Lead and support ad hoc competitive and merchandising analysis, connecting market, customer, and business performance to uncover root causes and identify opportunities for growth.
- Partner across Consumer Insights and Analytics teams to bring together competitive, customer, market, and primary research into a more holistic view of the business.
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
Skills You Will NeedAnalytical Skills: Ability to effectively analyze data from various sources to derive meaningful and actionable insights.
Project Management: Proficient in managing projects, processes, and organizational tasks. Capable of handling multiple projects simultaneously and delivering high-quality results promptly.
Communication: Excellent written and verbal communication skills to influence business partners and senior leaders across the organization.
Interpersonal Skills: Outstanding interpersonal skills, capable of collaborating effectively using a broad range of influence styles to achieve desired outcomes. Regarded as a true team player.
Proactive Work Style: Demonstrates a proactive approach to work and the ability to work independently, managing activities efficiently. Comfortable operating in ambiguous environments and capable of bringing structure to such situations.
Self-Initiative: Self-starter with a strong sense of curiosity, persistence, and flexibility. Possesses a "can-do" attitude and is eager to take on challenges.
Who You Are - Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. MBA preferred.
- 4-7 years of professional work experience, ideally with ecommerce, omni-channel retail, or management consulting experience.
- This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
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