Job InformationJob Family: Research and Development
Job Function: Software Engineering
Position OverviewThe Solutions and Technologies (S&T) group is seeking a talented Senior Consulting Engineer to help lead and expand our Infinity and Nexus team. This team is responsible for a service platform that powers real-time and non-real-time communication signaling within our cloud-based Contact Center as a Service (CCaaS) and cloud-based Critical Communications (CCI) solutions.
As a member of Avaya's engineering team, you'll contribute to delivering cutting-edge cloud contact center and critical communication solutions. You'll play a key role in delivering customer value incrementally-owning features from initial design through to deployment and field support. You'll collaborate closely with business, product, and technology teams to drive ongoing improvements in our cross-functional development processes. This is a unique opportunity to join a leading team of innovators in the dynamic cloud space and have your work impact millions of users daily.
Responsibilities- Conduct research to stay up to date with the latest advancements in cloud communication and Artificial Intelligence (AI) technologies, and identify opportunities for integrating into our products and services
- Enable a cloud solution that is reliable, scalable, and secure
- Provide thought leadership around applying AI and Machine Learning (ML) technology
- Successfully implement architectural ideas and present them to various stakeholders
- Ability to work under tight deadlines and respond to dynamic technical challenges
- Develop and maintain documentation for the design and solution involving Cloud-native technologies
Required Experience- Fluent English speaker with excellent oral and written communication skills
- Experience using AI coding tools to create innovative products.
- Experience with one or more cloud platforms (Google Cloud Platform, Microsoft Azure)
- Experience with Spring Boot, Java Web Applications, knowledge of Spring Webflux, Docker, Kubernetes, Service Mesh (Istio, Linkerd)
- Deep understanding Microservices Architecture
- Ability to horizontally scale web applications to increase concurrency level to multi-million end users; load balancer, Auto Scaler; fault tolerance and resiliency; real-time communication applications.
- Strong understanding multi-region cloud environments, data residency and global connectivity requirements
- Deployed secure Kubernetes clusters with service mesh
- Developed reusable Terraform/Ansible/ GitHub modules
- Knowledge of popular authentication mechanisms, OAuth2/OpenID Connect/JWT
- Experience with build automation tools like Jenkins, Bamboo or Gitlab; Experience with source control tools like Bitbucket, GitHub
- Experience analyzing logs, debugging, and troubleshooting
- Go Lang / Java
- Redis or other caching technologies
EducationBachelor degree or equivalent experience
Pay TransparencyThe pay range for this opportunity is from $179,127 to $234,100 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate's qualifications, skills, and competencies.
This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.
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