What you will doAs a senior consultant in our ServiceNow practice, you will learn from the best in the industry and develop your personal skills by:
- Working with clients to assess current processes and tools, define ServiceNow requirements, and develop and configure the ServiceNow platform;
- Conducting and participating in studies, as well as positioning, feasibility, and detailed design phases, and making appropriate technology recommendations;
- Deploying ServiceNow, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance and user acceptance testing;
- Coordinate operational activities required to ensure the quality, performance, reliability, availability, and continuous improvement of technology systems and solutions;
- Establish long-term business relationships with client staff and senior management through engagements and networks in professional organizations;
- Taking responsibility for client deliverables by leading engagements and teams to successful outcomes, focusing on supporting your team, client needs, and value creation;
- Developing your technical and analytical expertise by delivering high-quality results on time and proactively identifying and resolving project issues;
- Working with KPMG senior leaders to understand, improve, and integrate service offerings across operations;
- Reviewing and approving detailed quality and testing strategies for targeted application teams;
- Developing or performing technical review of test cases and scripts;
- Participating in quality review meetings;
- Rigorously execute the tests (manual and automated) assigned to them;
- Follow up on test results with the application teams involved;
- Collaborate on project anomaly management;
- Analyze risks. Write various reports, propose solutions, make recommendations, and provide consulting support in implementing these recommendations;
- Prepare and recommend action plans likely to facilitate the correction of situations encountered, in accordance with generally accepted guidelines and rules.
What you bring to the role- At least 3 years of experience in a similar role ;
- Experience with agile development projects ;
- Ability to identify and apply software development best practices ;
- Proficiency with ServiceNow ;
- Certified System Administrator (CSA) ;
- Bachelor's degree in computer science, computer engineering, or a related technical field from an accredited college or equivalent work experience. A master's degree in information systems, an MBA, or other is an asset ;
- Impeccable attention to detail, superior communication skills, both written and oral, including the ability to communicate with customer stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory ;
- Demonstrated ability to develop workshop presentations and process documentation (advanced skills in Microsoft Visio, PowerPoint, Word).
KPMG Ontario Region Pay Range InformationThe expected base salary range for this position is $73,500 to $122,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
Providing you with the support you need to be at your best Our Values, The KPMG WayIntegrity, we do what is right |
Excellence, we never stop learning and improving |
Courage, we think and act boldly |
Together, we respect each other and draw strength from our differences |
For Better, we do what matters
