Qualifications
Responsibilities
Benefits
At Press Ganey, we partner with health systems and health plans to tackle their most pressing challenges. Our Strategic Consulting team blends deep healthcare expertise with advanced analytics to deliver customized, data‑driven strategies that improve performance and elevate the human experience—across nursing, safety, patient experience (PX), and employee experience (EX).
Nurses are the backbone of care delivery. Yet today, they face unprecedented pressures that strain teams and threaten quality. Our nursing consultants have lived these realities—leading teams, driving transformation, and redesigning care delivery. They help clients retain talent, elevate practice, and achieve sustainable nursing excellence. Our solutions reflect the day‑to‑day realities of nursing today and are designed to adapt to whatever tomorrow brings.
Location: Remote (U.S. based) or based in our Chicago, Boston, or South Bend hubs. For in‑office employees, we follow a hybrid schedule—Tuesdays through Thursdays in-office, with flexibility on other days depending on travel.
Travel: Up to 50% nationally
We currently have an exciting opportunity for a Senior Consultant to joinourNursing Consultingteam.
Responsibilities include:
Utilizing Press Ganeyand clientdata assets and resources to consult withclient stakeholdersto respond to industry change and opportunities for improvement and growthincomplex situations while being able to adapt to changing circumstances and new requirements
Partnering withclients tocompletedata analysis, data interpretation, and process design toidentify, recommend, and solve business problems.
Constructing and/or leading data analysisto support awide range of payer analytics, including authorization metrics and denial rates, observations and behavior assessmentsand summarizeconclusions and recommendations.
Being an effective trainer ensuring active engagement and effective knowledge transfer for patient experiencebest practices and process improvement.
Coordinating actions to get work completed efficientlywhich includes delegating andleveragingappropriate internaland client resources
Managing and delivering defined scope of engagement plan including timelines, deliverables,budgetand outcomes for engagements
Leadingpreparation of client deliverables including data analyses,assessments, quality reviews, training, and presentations
Serving as the direct point of contact with the client and quicklyestablishcredibility for the respective project work stream by proactively building strategic working relationships
Communicating effectively and appropriately influencing various audiences and levels of client management including risks and recommendations to project management
Planning, organizing and prioritizing project activities using work plans and other project management tools
Qualifications:
Education
BSN required and an MSN preferred.
Don t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you re excited about this role but your past experience doesn lign perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Our team will look into this right away.
