Position Summary
The Senior Consultant is a senior, client-facing delivery and solution design role responsible for leading the technical implementation, configuration, and ongoing evolution of ENGIN™ within complex utility environments. This role is accountable for translating client asset management, planning, and analytics needs into practical, scalable ENGIN solutions, ensuring implementations are technically sound, adopted by users, and aligned with client business objectives. The Senior Solutions Consultant is a hands-on practitioner and technical leader within the Client Delivery organization. The Senior Solutions Consultant is the primary technical authority and delivery lead for assigned implementations and expansions. This is a full-time position reporting to the Head of Delivery.
Role/Responsibilities:
- Solution Design & Technical Leadership
- Serve as the technical lead for ENGIN implementations, expansions, and complex configuration initiatives.
- Translate client asset, reliability, cost, and planning challenges into ENGIN data models, workflows, and analytics configurations.
- Design scalable solutions that balance client-specific needs with product standards and long-term maintainability.
- Act as a trusted technical advisor to clients on asset analytics, planning methodologies, and ENGIN best practices.
- Implementation Delivery & Execution
- Lead day-to-day delivery activities for assigned client projects, including:
- Requirements discovery and validation
- Data ingestion, transformation, and validation
- Configuration of ENGIN modules and workflows
- User training and enablement
- Partner with client technical teams (asset management, engineering, IT, data) to ensure successful deployment in real operational environments.
- Ensure implementations meet agreed scope, timelines, and quality standards.
- Client Collaboration & Enablement
- Work directly with client practitioners, analysts, and subject-matter experts to:
- Understand how assets are actually managed and decisions are made
- Identify gaps between current workflows and desired future-state analytics
- Deliver training sessions, workshops, and working sessions that enable clients to confidently use ENGIN.
- Support the Client Success Manager by providing deep technical context during client discussions, escalations, and roadmap conversations.
- Cross-Functional Delivery Coordination
- Collaborate closely with:
- Product Management to shape requirements, validate use cases, and inform prioritization
- Engineering to clarify implementation needs, edge cases, and production considerations
- DevOps / Infrastructure / Security teams to support releases and client environments
- Product Feedback & Continuous Improvement
- Identify recurring implementation patterns, friction points, and enhancement opportunities across clients.
- Provide clear, structured feedback to product and engineering teams grounded in real client usage.
- Contribute to the development of reusable assets, implementation methodologies, and delivery standards.
- Pre-Sales & Growth Support
- Support pre-sales and expansion activities by:
- Assisting with technical discovery and solution scoping
- Estimating implementation effort and delivery approach
- Demonstrating ENGIN capabilities as a technical subject matter expert
- Participate in conferences, industry events, and client demonstrations as required.
While this is a remote position, Senior Consultants are expected to travel globally for on-site client meetings, workshops, conferences, and internal corporate events. The successful candidate can expect approximately 20-30% travel annually, which may not be evenly distributed.
This position is open to candidates located in Canada or the United States, however you must be located within one hour of a major international airport.
The ideal candidate will have:
- Bachelor's degree in Engineering, Applied Science, Data Analytics, Operations Research, or a related discipline (or equivalent experience).
- 5+ years of experience working with electric or gas utilities, infrastructure analytics, or enterprise asset management environments.
- Hands-on experience with asset data (health, reliability, risk, cost, performance).
- Experience implementing or working with enterprise platforms such as EAM, GIS, analytics, or planning tools.
- Strong analytical skills with comfort working in large, complex data sets.
- Ability to translate ambiguous client problems into structured, implementable solutions.
- Excellent written and verbal communication skills.
- Comfortable working independently in a remote, fast-moving environment.
- High ownership mindset with a bias toward action and delivery.
- Experience working within Agile or hybrid delivery models.
- While deep coding expertise is not required, familiarity with modern data and cloud environments is valuable.
What we offer:
- Fully remote work, with the option of working from one of our offices in Calgary or Toronto.
- Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone).
- Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.
- Competitive base salary plus performance incentives.
- Stock options so you can realize the value created with your work in the organization.
- 10 paid sick days per year
- Comprehensive benefits, including health and dental
