Job Family:Strategy & Transformation Consulting
Travel Required:Up to 10%
Clearance Required:Ability to Obtain Public Trust
What You Will Do:As part of a multidisciplinary team, support federal initiatives focused on child support technology modernization, program operations, and systems transformation. Collaborate with federal staff, state IV-D agencies, technology partners, and project teams to improve modernization planning, implementation, certification readiness, and long-term program effectiveness.
Responsibilities may include:
- Provide subject matter expertise on child support enforcement programs, operations, and technology modernization initiatives.
- Support federal and state partners in planning, implementing, and assessing child support system modernization efforts.
- Support the review and analysis of Advanced Planning Documents (APDs), feasibility studies, certification materials, modernization roadmaps, procurement strategies, and implementation plans.
- Support development of modernization frameworks, playbooks, procurement guidance, reusable assets, and knowledge management resources.
- Conduct interviews, workshops, listening sessions, and stakeholder engagement activities with federal and state partners.
- Assist with analyzing modernization portfolios, project performance, certification readiness, financial data, governance structures, and implementation risks.
- Develop executive briefings, reports, strategic communications, presentations, decision memoranda, and technical assistance products.
- Collaborate with data, technology, and program teams to identify modernization opportunities, lessons learned, and best practices across states.
- Support development of modernization dashboards, portfolio analysis tools, APD review processes, and implementation support activities.
What You Will Need:- Must have the ability to pass a federal background check to serve in a position of public trust.
- Bachelors Degree
- FIVE (5) or more years of professional experience in supporting child support (IV-D) programs, state child support agencies, or federal child support initiatives.
What Would Be Nice To Have:- Must have a minimum of a bachelor's degree in human services or related field from an accredited college or university.
- Master's degree in social work or related field.
- Experience developing, reviewing, or supporting Advanced Planning Documents (APDs), annual APD updates, feasibility studies, or federal funding requests.
- Knowledge of child support technology systems, certification requirements, federal reporting processes, or modernization practices.
- Experience conducting stakeholder interviews, requirements gathering, listening sessions, or technical assistance engagements.
- Experience developing executive-level communications, strategic recommendations, reports, briefing materials, and presentations.
- Ability to translate complex program, policy, and technical concepts into actionable recommendations for federal and state stakeholders.
- Excellent verbal and written communication and collaboration skills to work effectively with federal leaders, state IV-D agencies, technology partners, and cross-functional teams.
- Excellent organizational skills and the ability to manage multiple projects and competing priorities.
- Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams.
- Experience supporting the Office of Child Support Enforcement (OCSE) or state IV-D agencies.
- Exposure to system transfers, re-platforming, refactoring, modular modernization, or other technical approaches used in child support system transformation.
- Exposure supporting procurement activities, vendor management, project governance, IV&V oversight, or large-scale technology transformation efforts.
- Exposure to expenditure reporting, financial trend analysis, cost-benefit considerations, or performance metrics used to inform modernization decisions.
- Familiarity with data analytics, dashboard development, visualization tools, and performance reporting.
- Familiarity with enterprise modernization approaches, shared services, reusable assets, interoperability, and business process improvement.
The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
