Senior Conference Services Coordinator

The Senior Conference Services Coordinator provides professional hospitality support and plans, coordinates, and executes all meetings, conferences, and events and receptions within their assigned office.

Essential Duties and Responsibilities: 

• Coordinate with Reception, Facilities, and IT staff to provide quality, timely conference room set-up and post-conference room clean up and support to meet function specifications.

• Handle event/meeting logistics including room set up, ordering and tracking catering orders, and serving as a point of contact for the duration of the event or meeting.

• Maintain conference rooms, visitor offices, pantries, and break areas, including general cleaning, organizing, stocking, and ordering supplies.

• Manage and place food and beverage orders with catering vendors.

• Perform routine administrative tasks, including processing catering invoices and check requests as needed.

• Seek out opportunities to increase employe engagement and morale; supports the Regional Office Administrator and Regional Hospitality Manager with the planning and execution of office happy hours, holiday lunches, and other relevant events.

• Work with assigned team members on community programs (e.g., Office Wellness efforts, Community Service Days, employee recognition).

Knowledge, Skills, and Abilities:

• Detailed oriented, with excellent organizational skills and the ability to prioritize.

• Ability to adapt within a dynamic scheduling, fast paced, constantly changing and deadline driven environment.

• Ability to interpret a variety of written and verbal instructions and respond using discretion and good judgment.

• Excellent interpersonal skills and the ability to work and communicate effectively with all levels of law firm personnel, including partners administrative managers, external clients, and vendors, establishing, and maintaining effective working relationships.

• Strong working knowledge of Microsoft Office Suite, conference room booking software, EMS, and Chrome River.

• Superior customer service skills and ability to solve problems through collaboration.

• Ability to multi-task, meet deadlines and shift priorities quickly.

• Ability to work independently and in a team setting.

• Must be able to regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 25 lbs. and be able to reach and replace objects from shelves of up to 8 feet high, including moving and arranging furniture for Multipurpose Room. 

Education and/or Experience: 

• Associate degree in business, or equivalent combination of training, education, and experience that demonstrates the requisite knowledge and ability to perform the duties of the position.

• Minimum of five (5) years of work experience working in a law firm or professional service organization in a conference services/hospitality environment.

This position description is intended to describe the general content of and requirements for the performance of the job.  The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.