UnitedHealth Group is seeking a Senior Digital Communications Specialist to help coordinate and deliver integrated digital communications projects across web, social, paid, earned and other channels. This is a hands-on role for an organized, curious communicator who combines strong project management with sound judgment, connects day-to-day work to broader communications goals, and helps teams turn direction into clear, useful action.
This person will support campaign planning and execution by maintaining project plans, coordinating contributors and approvals, preparing content and materials, tracking performance, and flagging risks or dependencies early. The role does not independently set strategy, but it is expected to understand the objective, audience and desired outcome; ask thoughtful questions; bring a point of view; and recommend practical ways to improve the work.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:Coordinate Digital Communications Projects- Own project plans, timelines, task lists, assignments, dependencies and status reporting for assigned communications initiatives, keeping work organized and moving forward
- Establish clarity on the objective, audience, desired outcome, accountable owner, timeline and key risks before advancing work into execution
- Drive meetings, working sessions, reviews and approvals; capture decisions, assign follow-up actions and ensure commitments are completed
- Anticipate schedule risks, ownership gaps, competing priorities and missing inputs; assess the implications and lead the team toward a practical resolution
- Create clear decisions, handoffs and next steps that enable others to act; strengthen templates and workflows so effective approaches can be repeated and scaled
Support Integrated Campaign Execution- Help translate approved campaign strategies into clear workstreams, channel deliverables and activation schedules, keeping execution connected to the intended audience and communications outcome
- Coordinate execution across web, social, media relations, paid media, analytics and other communications partners
- Review deliverables against approved messaging, audience needs, channel requirements and campaign objectives; raise questions when a requested tactic may not support the intended outcome
- Support launch readiness by tracking content, creative, technical, legal and compliance dependencies
Develop and Manage Content- Draft, edit and proofread digital content, briefs, presentations, talking points, project updates and other communications materials
- Maintain editorial calendars, content inventories and production schedules
- Organize source material, approved facts and messaging so teams can work from accurate, current information
- Conduct quality-control reviews for accuracy, clarity, consistency, accessibility and adherence to established standards
Use Research and Performance to Improve the Work- Conduct audience, channel, competitor and communications research to support planning and execution
- Gather performance data from available dashboards and partners; maintain campaign trackers and recurring reports
- Summarize findings, patterns and open questions, including what the information may mean and what decision or action it could support
- Help assess what worked, what did not and what should change; document lessons and practical recommendations for future work
Collaborate With Judgment and Curiosity- Build productive, consultative working relationships with partners in communications, marketing, analytics, technology, legal, compliance and business lines
- Communicate clearly and professionally; share context openly, ask for help early and explain the thinking behind recommendations
- Challenge assumptions constructively while working within strategies, priorities and decision rights established by senior team members
- Handle sensitive information and work appropriately within a regulated, compliance-focused organization
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Bachelor's degree OR 4+ years equivalent professional experience
- 4+ years of professional experience in communications, digital marketing, public relations, or a related field
- 4+ years of experience coordinating multiple projects, deliverables or workstreams with overlapping deadlines
- 4+ years of experience in corporate reputation management
Preferred Qualifications:- Experience supporting digital content, websites, social media, integrated campaigns or editorial operations
- Working knowledge of project-management tools, content calendars, collaboration platforms and analytics dashboards
- Ability to turn broad direction into an organized work plan and move tasks forward with appropriate guidance
- Comfort working in a fast-paced, matrixed environment with contributors in different functions or locations
- Ability to balance responsiveness and speed with sound judgment, accuracy and quality control
- Curiosity about digital communications, audience behavior, search, analytics, AI and emerging platforms
- Experience in health care or another regulated industry is helpful but not required
- Ability to understand the purpose behind an assignment, ask clarifying questions and contribute a practical point of view
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
