Job Description:Senior Commercial Activity and Process Lead
BRN office, Franklin, TN.
The Senior Commercial Activity and Process Lead leads complex Commercial transformation and S&OP+ projects. The role coordinates cross-functional teams, provides Commercial input, and improves processes to deliver business priorities efficiently and consistently.This role is pivotal in steering S&OP sessions, driving commercial excellence, and ensuring the integration of best practices and maintaining confidentiality across all commercial operations. Their leadership fosters an innovative environment where collaborative success paves the way for achieving organizational goals
Minimum Qualifications:- Preferred: Bachelor's degree in Business, Supply Chain, Finance, Engineering, Economics, or a related field, or equivalent experience.
- 3-5 years of experience in Business Management, Supply Chain or Procurement roles, including 1-2 years in a Project Management capacity.
Knowledge/Experience:- Project Management methodologies (Agile, Scrum, Waterfall, Kanban...)
- SAP or similar ERP knowledge and understanding
- Advanced skills in MS Office, especially in Excel, as well as knowledge about intelligence tools like PowerBI or similar
- Ability to work across cross-functional teams, identify opportunities to improve ways of working, standards, processes, and systems, and lead implementation of agreed changes.
- Strong analytical skills, with the ability to draw insights from data and develop solutions collaboratively.
- High decision quality in a fast-paced environment
- High learning agility to utilize data systems
- Excellent written and verbal communication skills, including conflict resolution and effective stakeholder engagement.
- Excellent organizational skills.
- Excellent time management skills.
Key Responsibilities:
Transformation and Strategy Execution:
- Lead and support regional Commercial transformation, growth, and Value Leadership initiatives. Represent Commercial in medium- and high-complexity cross-functional QuEST projects, including sensitive or confidential work.
- Implement commercial transformation projects in line with all MSSMs and strategic organizational visions, liaising with the different commercial operations pillars, as well as with the wider Commercial community.
- Drive strategic and operational commercial representation and engagement in all Central/Regional activity task groups (ATGs), preparing and providing input from and for the commercial team, aligning with the company's OGSM.
Project and Process Management:
- Oversee project processes, tool management, and knowledge retention, with special attention to the commercial deliverables required for project stage particularities and PPM input.
- Partner with NPD, Packaging Development, Industrial Engineering, Supply, Commercial teams, and local representatives. Strengthen Commercial NPR inputs to enable timely approval through the relevant S&OP+ forums, clear stakeholder communication, and cross-functional alignment.
- Generate NPRs relevant to Commercial within the PPM platform, ensuring they are fully aligned with established guidelines and best practices.
- Work with suppliers to align project timelines, requirements, pricing, and deployment within the MSSM framework defined by the SSM. Escalate unresolved supplier concerns to the MSM, Category Expert, or SSM for action or decision. Drive performance and effectiveness agenda.
- Communicate any changes in ATG volumes promptly to the MSM team to facilitate accurate Demand Consolidation and RCCP, ensuring efficient and responsive planning processes.
- Identify and implement improvements to cross-functional project communication, Commercial ATG inputs and governance, and the business S&OP+ process. Align stakeholders, lead deployment, and provide training as required.
Operational Efficiency and Agile Implementation:
- Identify process efficiencies and support in the effective allocation of resources towards ATGs and transformational projects.
- Support RFQs with other Commercial teams to optimize costs, align outcomes with financial targets, and track delivery.
Knowledge Management and Sharing:
- Contribute to a culture of continuous learning and best practice sharing to drive effectiveness.
- Share clear, timely project updates with relevant teams. Keep Category Experts informed of projects affecting their scope and site SSTs.
- Support the Commercial Activity Management Manager in on-boarding, upskilling, and coaching the Commercial Activity Analysts to ensure process harmonization and efficiency.
Strategic Sourcing and Commercial Excellence:
- Implement sourcing strategies with the support of Category managers, through careful project execution, ensuring procurement aligns with business goals.
- Partner with the Commercial Activity Management Manager to represent Commercial in regional S&OP+ and Value Leadership forums. Support Commercial Control Tower meetings, contribute to project roadmaps, and deputize for the manager when required.
- Own Commercial inputs for RFQs on assigned projects, including supplier price negotiations for new formats, specifications, or designs. Work with Sourcing, Category, and other Commercial teams in line with the MSSM framework.
- Lead cross-functional project teams to support continuous improvement and transformation within the commercial sphere.
Context and Scope:The role will drive complex, sensitive, cross-functional projects by aligning commercial teams & suppliers towards shared objectives, ensuring strategic alignment. It operates by employing robust project management methodologies, leveraging different tools for effective communication, and ensuring adherence to timelines and budgets. In doing so, the role serves as the pivotal link between strategy and execution through the S&OP process, facilitating stakeholder and supplier collaboration and driving transformation initiatives to successful completion. This role is responsible for identifying & implementing process optimization & continuous improvement projects to drive efficiency within the Project Management team, the Commercial Operations department and the wider Commercial community.
Key Mars Leadership Competencies:
Collaborates
Communicates Effectively
Plans and Aligns
Manages Complexity
Drives Results
Optimizes Work Processes
