Position SummaryThe Senior Cloud & Infrastructure Engineer is a senior technical contributor responsible for the design, operation, optimization, security, and resiliency of the company's Microsoft Azure and hybrid infrastructure environment.
The role provides hands-on engineering support across Azure, identity, Windows infrastructure, virtualization, backup/recovery, disaster recovery, monitoring, and infrastructure services supporting business applications. It also partners closely with DevOps, Information Security, Application Development, Application Support, PPMO, and managed-service providers.
Key ResponsibilitiesCloud Infrastructure & Azure- Design, implement, administer, and support Microsoft Azure infrastructure and cloud services.
- Manage Azure subscriptions, resource groups, networking, compute, storage, identity integration, monitoring, and related platform services.
- Monitor Azure service health and proactively coordinate responses to platform incidents and degradation. This reflects current operational work such as identifying an Azure Container Registry image-pull degradation and determining its impact on non-production environments.
- Establish and maintain cloud engineering standards for availability, performance, scalability, security, and supportability.
- Support cloud services used by application and DevOps teams, including Azure-hosted and AKS-based workloads.
Cloud Cost Management & Optimization- Continuously review Azure consumption, run rates, forecasts, budgets, and resource utilization.
- Identify cost anomalies and optimization opportunities and work with technical owners to remediate them.
- Ensure new infrastructure builds are reviewed for both technical requirements and cost efficiency.
- Develop proactive monitoring and reporting for cloud spend.
Windows, Identity & Hybrid Infrastructure- Engineer and support enterprise Windows Server and hybrid infrastructure services.
- Administer Microsoft Entra ID/Azure AD-related infrastructure capabilities and integrations.
- Support On-Premises Active Directory, DNS, authentication, certificates, service accounts, and related enterprise services.
- Troubleshoot complex infrastructure problems spanning cloud and on-premises environments.
- Provide senior-level escalation support to internal IT teams and managed service providers.
- Identify Azure AD and advanced Windows knowledge as important components of the current position.
Virtualization & Infrastructure Modernization- Support the modernization and reduction of legacy on-premises infrastructure.
- Evaluate and implement virtualization technologies and migration strategies.
- Participate in the organization's transition away from legacy VMware dependencies where appropriate.
- Support Nutanix or comparable virtualization/hyperconverged platforms based on the approved infrastructure architecture.
Backup, Recovery & Disaster Recovery- Administer and support enterprise backup and recovery platforms, including Rubrik.
- Assist with backup policies, monitor backup health, investigate failures, and support data-restoration requests.
- Strong knowledge of e-Discovery
- Serve as a technical contributor for Disaster Recovery planning, testing, documentation, and remediation.
- Participate in production DR exercises and maintain infrastructure recovery procedures.
- Develop sufficient knowledge and documentation to eliminate single-person dependencies for critical recovery functions.
Monitoring, Reliability & Operational Excellence- Implement and maintain proactive infrastructure and application-platform monitoring.
- Support Azure Monitor, Log Analytics, alerting, capacity management, and infrastructure observability.
- Investigate service degradation, performance issues, unusual consumption patterns, and platform incidents.
- Drive root-cause analysis and preventative remediation.
- Improve availability, reliability, performance, and cost efficiency through automation and standardization.
Security, Compliance & IT Controls- Partner with Information Security to maintain secure infrastructure configurations and remediate vulnerabilities.
- Support internal and external audits and provide infrastructure evidence as required.
- Ensure identified security and audit findings are remediated within agreed timelines.
- Follow privileged-access, change-management, configuration-management, and infrastructure-security standards.
- Maintain accurate infrastructure and operational documentation.
Project & Business Support- Provide infrastructure engineering support for PPMO-led business and technology initiatives.
- Develop technical requirements, estimates, implementation plans, and infrastructure designs.
- Deliver assigned project work on schedule and within approved budget.
- Coordinate infrastructure dependencies with Application Development, DevOps, Application Support, Security, vendors, and MSP resources.
- Participate in architecture and technical design reviews.
Required Qualifications- 10+ years of progressive infrastructure, systems, or cloud engineering experience.
- 7+ years of hands-on Microsoft Azure engineering or administration experience.
- Advanced knowledge of Windows Server and enterprise Microsoft infrastructure.
- Strong experience with Microsoft Entra ID/Azure AD and hybrid identity.
- Experience supporting enterprise backup and recovery solutions, ideally Rubrik.
- Experience with VMware, Nutanix, Hyper-V, Azure virtualization, or comparable platforms.
- Practical experience with Azure Monitor, Log Analytics, or similar observability platforms.
- Working knowledge of DNS, networking, firewalls, load balancing, certificates, storage, and authentication.
- Experience supporting disaster recovery and business-continuity exercises.
- Experience with ITSM practices and platforms such as ServiceNow or Jira.
- Strong troubleshooting skills across multi-tier cloud and hybrid environments.
- Strong technical documentation and communication skills.
Preferred Qualifications- Experience with Azure Kubernetes Service (AKS), Azure Container Registry, and cloud-native application infrastructure.
- Infrastructure-as-Code experience using Terraform, Bicep, ARM templates, or comparable tooling.
- PowerShell scripting and infrastructure automation experience.
- Experience with cloud financial management/FinOps practices.
- Linux administration experience.
- Experience supporting enterprise audit, ITGC, and cybersecurity requirements.
- Familiarity with GitHub-based infrastructure or DevOps workflows.
Preferred CertificationsOne or more of:
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: DevOps Engineer Expert
- HashiCorp Certified: Terraform Associate
- Nutanix, Rubrik, VMware, or relevant Microsoft security certification
Salary range: $150,000-$175,000 annual plus discretionary 15% performance bonus
TRAC offers an industry-leading benefits package including: medical, dental, vision, prescription coverage, 401k with company match, FSA, HSA, group life insurance, and generous PTO, sick and holiday time.
