8+ years of experience in clinical operations or related technical field
Bachelor's Degree
Strong knowledge of clinical trial data structures and standards (USDM, CDISC)
Hands-on experience with clinical operational and cost data
Proficient in customer-facing data integrations for enterprise SaaS
Familiarity with version control and basic cloud concepts (e.g., AWS)
Ability to analyze data flows and resolve complex issues
Responsibilities
Lead customer discussions on data requirements and standards
Guide customers through data collection and mapping processes
Validate and load customer data into environments
Manage defects and issues in collaboration with Product and Engineering
Oversee end-to-end customer data integration and configuration
Serve as a subject matter expert for post-implementation inquiries
Document guidelines for data exchange and optimize delivery processes
Benefits
Opportunity to work in a fast-paced, emerging technology environment
Engage directly with clinical operations and IT teams
Contribute to innovative digital health solutions
Collaborate with cross-functional teams including Product and Engineering
Access to training on data exchange procedures and standards
Full Job Description
About the Role:
As a Senior Clinical Solutions Engineer, Data, you'll be the customer-facing clinical data expert on our SaaS Delivery team and a trusted advisor on data requirements, data standards, and technical solutions for connecting with Evinova's SaaS solutions. You'll work across clinical trial operational, study design, cost and rate, and feasibility data, leading customer conversations about data requirements and then building and guiding the work that gets customer data into our platform, from source data through validated loads. You'll also be a domain expert across the product suite, supporting post-implementation technical inquiries and contributing to pre-sales discussions.
You'll work directly with customers' clinical operations, data, and IT teams, and with our Product and Engineering teams, to turn customer needs into working solutions. You'll stay close to products in development and translate their requirements into delivery approaches. Our product space is new, so this role suits someone who thrives in a fast-paced environment, is energized by emerging technology, and is happy to roll up their sleeves to deliver digital health solutions at scale.
What You'll Do
Lead customer data conversations
Lead discovery with customers on data requirements, identifying the right datasets, data owners, and multi-functional partners for each data type.
Advise customers on data standards and on how their data maps to Evinova's out-of-the-box offerings.
Develop deep expertise in Evinova's data landscape and in customer data architectures, providing technical guidance during implementation and configuration.
Present clearly and confidently to technical and non-technical audiences, including senior customer collaborators.
Technical implementation
Guide customers through collecting source data specifications, preparing datasets, and mapping and transforming data to Evinova standards where needed.
Support customer onboarding to ingest sponsor-specific data sources.
Build and prepare data work hands-on where needed, and load them into customer environments.
Review customer-provided data for quality and completeness, and resolve issues before load.
Validate loaded data in customer environments and reconcile it against source.
Manage defects and issues through to resolution in partnership with Product and Engineering, and lead root-cause analysis and remediation.
Navigate formal change control and environment promotion, coordinating approvals, dependencies, and timelines.
Champion change initiatives using change-management guidelines, aligning delivery with strategic goals, product releases, and multi-functional needs during complex transitions.
Track and communicate implementation progress across customers and internal partners, working independently across multiple engagements and proactively identifying and mitigating risks.
Integrations
Lead all aspects of end-to-end customer data integration, including collecting requirements, configuring, testing, and maintaining integrations, and fix connectivity issues.
Manage configuration as code and coordinate reviews and approvals with Platform and Security partners.
Support system-upgrade impact assessments and update integrations after implementation.
Ensure data exchange meets applicable data privacy and regulatory requirements
Be the product SME
Answer post-implementation technical and data questions and serve as a customer concern point for data-related issues.
Support pre-sales with technical and data questions, such as feasibility and prioritization.
Act as a key liaison between customers, internal teams, vendors, and our Product and Engineering teams, and work with Product to build solutions and feed customer insights back into the roadmap.
Establish and document guidelines for data exchange, including monitoring and to fix, and develop and optimize delivery playbooks, templates, and checklists that make use of Evinova's automated tools.
Train internal teams and customers on data exchange procedures and standards.
Keep a commercial approach, making sure integration and delivery work brings value for customers and for Evinova.
Essential Qualifications
8+ years of experience
Bachelor's Degree
Demonstrated experience in clinical operations, clinical data management, clinical trial planning, or a related technical field where data informs study decisions.
Strong working knowledge of clinical trial data structures, terminologies, and standards, including USDM and CDISC.
Hands-on familiarity with clinical trial operational, study design, cost and rate, and feasibility data, ideally including both clinical operational data and cost or finance data.
Good background in the technical implementation of customer-facing data integrations across organizations, ideally for enterprise SaaS customers.
Strong working skills with structured data formats and secure file transfer.
Comfort with configuration in version control, command-line tools, and basic cloud concepts (for example, AWS).
Experience with work-tracking and documentation tools such as Jira and Confluence.
Demonstrated ability to analyze data flows, identify discrepancies, and solve complex data issues.
Ability to manage high-visibility, technical customer engagements, work independently across multiple engagements, and own problems end to end.
Executive presence and good communication, with the ability to translate technical topics for non-technical audiences and collaborate across diverse teams.
Highly organized and passionate about finding effective approaches. Shows resilience and adaptability in a fast-paced, newly emerging product space. Has a passion for improving healthcare through technology.
Preferred Qualifications
Experience supporting or implementing healthcare technology, digital health solutions, or data-heavy SaaS platforms.
Knowledge of data privacy and compliance requirements and standards for clinical data.
Experience working within formal change management in a regulated environment.
Experience supporting pre-sales or solution scoping.
Familiarity with integration monitoring tools, automation, and customer delivery playbooks.
Practical experience applying AI-driven tools or frameworks to accelerate data integration and validation (for example, reducing manual mapping).
Date Posted 28-Oct-2026
Closing Date 10-Nov-2026
About AstraZeneca
AstraZeneca is a British-Swedish multinational pharmaceutical company that specializes in the research, development, and manufacturing of prescription drugs. The company was formed in 1999 through the merger of Astra AB and Zeneca Group plc. AstraZeneca's products are used to treat a wide range of medical conditions, including cancer, cardiovascular disease, respiratory disease, and diabetes. The company has operations in over 100 countries and employs more than 76,000 people worldwide. AstraZeneca is committed to developing innovative medicines that improve the health and well-being of people around the world.
