This is a fully onsite position based at our Daytona Beach, Florida clinic. We welcome applications from qualified candidates across the U.S. and Canada who are open to relocating to the Daytona Beach area.
Job Overview:Responsible for the management, administration, and organization of local site operations for a Clinical Pharmacology unit, may take on responsibility for multiple sites. Responsible for the overall performance of the site(s), meeting defined metric goals and meeting the needs of Sponsors. Serves as a lead member of the of the site leadership team and provides an active voice for all sites. Position is responsible for ensuring efficient utilization of all resources, both human and physical, allocated to the group. Works to partner on improvement initiatives and works closely with other Clinic Directors and Operations Directors to ensure consistent operation practices are implemented at all sites.
Summary of Responsibilities:Commercial Acumen:- Has a deep understanding of the industry, market and our clients and presents Fortrea capabilities to clients. Leads growth within the assigned clients.
- Owns assigned client relationships, expectations, and satisfaction; serves as the subject matter expert within Fortrea on the client, guiding teams in building long-term strategic relationships with assigned clients.
- Work closely with business development and other Fortrea business units to drive high-quality end-to-end business development strategies, including RFI/RFP response, proposal development, bid defense preparation and presentations for assigned clients.
- Lead establishment of new partner relationships, facilitating and engineering introductions, opportunities for relationship development and ultimately leveraging growth opportunities for the Partnership
- Markets and supports Fortrea capability, visibility and position through publications and presentations at conferences, meetings, and webinars etc.
- Works closely with clients to ensure proactive planning for pipeline of work. Partner with business development to ensure sales margins for the client are achieved.
Leadership:- Engages with Fortrea Therapeutic Area leadership to help define, drive, and implement innovative and strategic initiatives, including cross business unit and functional integrated opportunities, to grow and expand the existing client partnership.
- Partners with peers ensuring consistency (quality, standards, policies, processes, and practices) across all client projects.
- In conjunction with the client Alliance Lead ensure that both companies are aware of the spirit of the Partnership and actively work to deliver and exceed expectations on any Charter, Mission Statement or Goals and Objectives that have been agreed by the Partnership.
- Represent the Partnership and serve as a client advocate within Fortrea delivering 'Voice of the Customer' feedback into Fortrea.
- Builds sustainable and scalable Alliance management client model.
- Effectively leads in a global, complex environment; sets clear expectations; coaches and mentors for success; consistently communicates and connects; fosters a continuous learning environment.
- Lead and present at Operational Governance meetings to ensure continued review of operational goals.
- Facilitate Executive Committee Meetings to ensure agreement of agenda, timely preparation,and completion of follow-up actions.
- Ensures continued satisfaction with Fortrea by conducting timely NPS surveys.
- Ensure continued Lessons Learned initiatives to continue to enrich the partnership.
Operational Leadership and Financial Acumen:- Lead, manage, facilitate, and expedite all activities across Fortrea divisions, that are pertinent to the Partnership success.
- Works closely with assigned TA leadership to ensure delivery to client quality, timeline, and budget expectations.
- Works closely with the TA leadership to ensure that projects are resourced appropriately as per contractual obligations, capability, quantity, timing, efficiency, and cultural fit with the client.
- Ensure that the cost performance index across the assigned client portfolio is maintained at or above 1.0.
Subject Matter Expertise:- Responsible for the development of client specific training and ensuring appropriate delivery, including client specific obligations of the partnership outline in the MSA or other agreements.
- Ensures client-specific process improvement efforts are undertaken to maximize efficiency in working within the client portfolio.
- And all other duties as needed or assigned.
Qualifications (Minimum Required):- University/four-year college degree - Bachelor of Science (BS) in medical or science or related field.
- 10 years relevant experience may be substituted for educational requirements.
- Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
Experience (Minimum Required):- 10 to 12 years of progressive and proven leadership responsibilities in a related business environment.
- Knowledge of clinical research required.
- Must be creative and resilient in application of processes and approach to work, and comfortable dealing in a complex environment.
- Successful track record in meeting commitments and driving change, using a highly collaborative approach, and emphasizing team wins versus individual achievement.
Preferred Qualifications Include:- Master's degree or MBA preferred.
- Experience managing multiple sites preferred.
- At least three years of clinical research experience preferred.
- Six Sigma training preferred.
Physical Demands/Work Environment:- This position may require handling of biologically hazardous and radiolabeled materials in accordance with applicable safety procedures.
- Must meet applicable occupational health, immunization, and screening requirements based on job duties and workplace exposures.
- Must be able to perform visual and auditory tasks essential to the role, including any required differentiation of colors, with or without reasonable accommodation.
- Must be able to operate a computer and other equipment necessary to perform the essential functions of the position for up to six hours per day, with or without reasonable accommodation.
- Must be able to maintain and change position as necessary to perform assigned duties for up to six hours per day, with or without reasonable accommodation.
- Ability to work overtime and/or weekends based on business needs.
- Must be able to communicate effectively in English, verbally and in writing, as necessary to perform the essential functions of the position.
Travel Requirements: - 20 to 30% of the time to fulfill management responsibilities and for potential cross site support needs or training needs.
- Overnight travel is expected. Varies, depending on business need.
Pay Range: $170,000 - $220,000 USD
Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable.
Application Deadline: 10/30/2026
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