3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
Hands-on experience with leading DSPs for campaign activation and optimization
Strong relationship-building skills across all decision-making levels
Advanced analytical skills with proficiency in Excel
Passion for digital media and knowledge of the programmatic advertising landscape
Exceptional communication skills for conveying complex information clearly
Self-motivation with a strong work ethic and ability to work independently
Responsibilities
Acquire deep knowledge of Zeta's offerings and articulate them to clients
Launch and manage targeted programmatic advertising campaigns
Lead weekly client meetings to discuss campaign performance and strategies
Collaborate with sales to provide upsell opportunities based on client needs
Prepare and deliver impactful reporting presentations with the analytics team
Ensure high customer satisfaction in every client interaction
Benefits
Unlimited PTO
Comprehensive medical, dental, and vision coverage
Employee equity and stock purchase plan
Employee discounts and virtual wellness classes
Pet insurance
Full Job Description
THE ROLE
The SeniorClient Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.
This role is remote out of Toronto, Canada.
Responsibilities:
Rapidly acquire a thorough knowledge of Zeta's offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer's business needs
Prepare and conduct high impact reporting presentations in collaboration with analytics team
Ensure exemplary customer satisfaction levels with every customer interaction
Desired Skills and Experience:
3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
Strong analytic skills, including high level of comfort with Excel
Passion for digital media and thorough knowledge of the programmatic advertising industry
Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
Intelligent, outgoing individual with interpersonal skills and work ethic
Comprehensive experience with MS Office, particularly Excel and PowerPoint
Ability to travel as needed
BENEFITS & PERKS
Unlimited PTO
Excellent medical, dental, and vision coverage
Employee Equity and Stock Purchase Plan
Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $100,000 - $125,000 CAD, depending on location and experience.
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-MR1
#LI-Remote
About Zeta Global
Zeta Global is a data-driven marketing technology company that combines the power of artificial intelligence with the scale of data, applying insights from over 2.4 billion user profiles to generate business outcomes. Zeta Global?s products and services include programmatic media buying, email marketing, CRM, data and analytics, and marketing automation. The company serves a wide range of industries, including financial services, insurance, automotive, telecommunications, retail, publishing, and travel. Zeta Global has offices in North America, Europe, and Asia-Pacific.
