Zeta Global

Senior Client Success Manager, Programmatic

Zeta Global • $100K — $125K *
Toronto, ON M3C 0E3In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
  • Hands-on experience with leading DSPs for campaign activation and optimization
  • Strong relationship-building skills across all decision-making levels
  • Advanced analytical skills with proficiency in Excel
  • Passion for digital media and knowledge of the programmatic advertising landscape
  • Exceptional communication skills for conveying complex information clearly
  • Self-motivation with a strong work ethic and ability to work independently

Responsibilities

  • Acquire deep knowledge of Zeta's offerings and articulate them to clients
  • Launch and manage targeted programmatic advertising campaigns
  • Lead weekly client meetings to discuss campaign performance and strategies
  • Collaborate with sales to provide upsell opportunities based on client needs
  • Prepare and deliver impactful reporting presentations with the analytics team
  • Ensure high customer satisfaction in every client interaction

Benefits

  • Unlimited PTO
  • Comprehensive medical, dental, and vision coverage
  • Employee equity and stock purchase plan
  • Employee discounts and virtual wellness classes
  • Pet insurance
Full Job Description
THE ROLE

The SeniorClient Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.

This role is remote out of Toronto, Canada.

Responsibilities:
  • Rapidly acquire a thorough knowledge of Zeta's offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
  • Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
  • Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
  • Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer's business needs
  • Prepare and conduct high impact reporting presentations in collaboration with analytics team
  • Ensure exemplary customer satisfaction levels with every customer interaction

Desired Skills and Experience:
  • 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
  • Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
  • Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
  • Strong analytic skills, including high level of comfort with Excel
  • Passion for digital media and thorough knowledge of the programmatic advertising industry
  • Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
  • Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
  • Intelligent, outgoing individual with interpersonal skills and work ethic
  • Comprehensive experience with MS Office, particularly Excel and PowerPoint
  • Ability to travel as needed

BENEFITS & PERKS
  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $100,000 - $125,000 CAD, depending on location and experience.

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases

#LI-MR1

#LI-Remote

About Zeta Global

Zeta Global is a data-driven marketing technology company that combines the power of artificial intelligence with the scale of data, applying insights from over 2.4 billion user profiles to generate business outcomes. Zeta Global?s products and services include programmatic media buying, email marketing, CRM, data and analytics, and marketing automation. The company serves a wide range of industries, including financial services, insurance, automotive, telecommunications, retail, publishing, and travel. Zeta Global has offices in North America, Europe, and Asia-Pacific.
Learn more about Zeta Global
Size
1,300 employees
Market Cap
$1.7 billion
Industry
Media
Founded
2007
NASDAQ
ZETA
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Zeta Global

More Business Services Jobs

Find similar Senior Client Success Manager, Programmatic jobs:

NationwideToronto, ON