Hub International Limited

Senior Client Executive

Hub International Limited$110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Finance, Accounting, or Risk Management
  • 8+ years in Property & Casualty insurance, with expertise in captive insurance
  • Property & Casualty Producer's License
  • Strong preference for ARM, ACI, or CPCU designation
  • Proven ability to foster senior client relationships and lead a service team
  • Proficiency in MS Office and ability to adapt to new technological tools
  • Excellent written and verbal communication skills

Responsibilities

  • Serve as chief strategic advisor to client executives, ensuring retention and satisfaction
  • Lead and present at key client meetings, developing strategic materials
  • Guide clients on capital optimization and risk management strategies
  • Manage all phases of captive engagements, ensuring quality and timely delivery
  • Develop project data requests and rigorously review submissions for accuracy
  • Oversee service teams while coordinating communication with clients and brokers
  • Conduct comprehensive analyses of insurance programs for risk assessments

Benefits

  • Medical/dental/vision and life insurance options
  • 401k matching program and Health Savings Account funding
  • Generous time-off policies including 3 weeks vacation and additional paid time off
  • Access to cutting-edge technology, including AI tools
  • Opportunities for professional growth and development within a growing organization
  • Collaborative work environment with a focus on superior client service
Full Job Description
The Senior Client Executive is the primary strategic advisor and relationship owner for a portfolio of captive clients. This is a senior, client-facing role responsible for retention and superior service delivery across complex single-parent and alternative risk programs, serving as a trusted advisor to client executive leadership on captive strategy, capital, and program utilization. The Senior Client Executive leads the service relationship for assigned accounts, directs the work of Captive Advisors and Analysts supporting those accounts, and works closely with the captive management team, Financial Analysts, Brokers and Underwriters, Sales and Production staff, and Company leadership. The role also partners closely with HUB Alternative Risk Solutions, which provides technical support and oversight on structuring, feasibility, and collateral matters to ensure client programs remain strategically sound and competitively positioned. In this role, you will: • Serve as the primary strategic advisor to client CFOs, Treasurers, Risk Managers, and executive leadership across an assigned portfolio of captive clients, with lead accountability for client retention and satisfaction • Lead client board of director and annual meetings, including the development and presentation of strategic financial and operational materials • Provide guidance on capital optimization, risk retention strategy, program utilization, and future-state expansion opportunities • Lead and coordinate all phases of captive engagements for assigned accounts, ensuring seamless execution, timely delivery, and adherence to quality standards • Develop and manage project data-request lists and rigorously review information received for completeness and accuracy • Own the overall service relationship for assigned accounts, directing the work of Captive Advisors and Analysts and coordinating with the captive management team to ensure superior service and communication to clients and brokers/producers • Create, review, and present senior client deliverables, including proposals, stewardship reports, and board and annual meeting documents • Interact with clients and prospects to guide and assist in implementing and managing alternative risk insurance programs • Review and present financial statements in partnership with the Financial Analyst and captive management team • Conduct in-depth analysis of insurance programs to assess profitability and risk exposure by evaluating premium and loss history data • Lead risk pricing and premium allocation for assigned programs, overseeing delivery and leveraging actuarial insights from the actuary and Financial Analyst team • Review policies and reinsurance contracts and provide data- and needs-based consulting to clients throughout the policy year • Discuss and present renewals; oversee placement of business with carriers and reinsurers • Maintain relationships with service providers including insurance brokerage teams, claims administrators, carriers/reinsurers, and reinsurance brokers • Promptly respond to all client and broker/producer inquiries in a courteous and efficient manner; proactive, professional communication is expected • Identify opportunities to expand and enhance services with existing captive clients through proactive performance monitoring and program recommendations • Mentor and provide day-to-day direction to Captive Advisors, reviewing their work product and supporting their development • Participate in and lead department meetings as needed • Attend client meetings and travel domestically and internationally as needed (approximately 15-20%) What you offer us: • Bachelor's Degree, preferably in Business, Finance, Accounting, or Risk Management • 8+ years of experience in Property & Casualty insurance, with meaningful experience in captive insurance or alternative risk transfer • Property & Casualty Producer's License • ARM, ACI, or CPCU designation strongly preferred • Demonstrated ability to own senior client relationships and lead a service team • Proficiency in MS Office (Word, Outlook, Excel, and PowerPoint) • Ability to learn new systems as introduced, including AI tools such as Claude • Superior communication and presentation skills, including the ability to translate technical insurance and financial concepts into clear, actionable insights • Ability to multi-task and interact in a professional manner with clients and colleagues • Strong written and verbal communication skills • Good problem-solving skills and the ability to make the necessary decisions to move the work at hand forward • Self-motivation with the ability to work independently under minimal daily direction • Conscientiousness, reliability, and attention to detail • Excellent time-management skills • Sound listening and concentration skills • Commitment to ongoing professional development What we offer you: • A rewarding job that helps businesses across the community • Access to best in class technology tools include AI systems • Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options • Generous time-off policies (3 weeks of vacation + Personal/Sick/Floating Holidays) • Learn from the expertise of your coworkers • Growth - HUB SCG is growing, and so can your career • Be part of a motivated team and lead with superior client service Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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