Reddit

Senior Client Account Manager, App Dev Enterprise

Reddit$135K — $189K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in advertising sales and account management
  • Deep expertise in mobile apps and user acquisition funnels
  • Strong understanding of customer marketing and traditional ecosystems
  • Proven track record of upselling and growing client spend
  • Exceptional communication and interpersonal skills
  • Ability to analyze diverse data and solve complex problems
  • Proficient in Excel and detail-oriented
  • BA/BS degree or equivalent experience

Responsibilities

  • Collaborate with Client Partners to exceed marketing goals
  • Deepen relationships with advertising partners to drive revenue
  • Advise clients on mobile marketing objectives and media plans
  • Lead end-to-end campaign launches and provide optimization recommendations
  • Act as primary contact for account operations and troubleshooting
  • Analyze performance data to develop KPI-driven recommendations
  • Mentor team members and aggregate client feedback for product improvement

Benefits

  • Comprehensive healthcare and income replacement programs
  • 401k with employer match
  • Global benefit programs for lifestyle and professional development
  • Family planning support and gender-affirming care
  • Mental health and coaching benefits
  • Flexible vacation and paid volunteer time off
  • Generous paid parental leave
Full Job Description
We9re looking for a Senior Client Account Manager to join our App Dev Enterprise team in New York. Our App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses by leveraging the best of Reddit9s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients9 interests, influencing the future of Reddit ads. In this role, the Senior Client Account Manager will nurture client partnerships by leading campaign strategy, execution, optimizations, and, reporting to drive measurable business outcomes. Our Client Account Managers also play a key role in proactively identifying and pitching upsell opportunities to help advertisers derive the most value from their marketing on Reddit and grow their overall book of business. This role is required to work in person from our New York City office 1-2 days per week. **Responsibilities:** - Client Partnership Growth - Collaborate with Client Partners to meet or exceed your clients' marketing goals - Proactively manage and deepen relationships with existing advertising partners and their agency counterparts to drive year-over-year revenue growth - Be a trusted partner by advising clients on their full funnel objectives, especially with mobile app marketing, and crafting thoughtful and creative media plans - Ownership of brand and media agency education, office hours, and performance check in's, effectively communicating Reddit's value proposition, solutions, and best practices for advertising on the platform - End-to-End Campaign Ownership - Lead end-to-end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partners - Act as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessary - Collaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles - Insights, Reporting & Upselling - Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations - Strategically identify and pitch upsell opportunities to clients to contribute to account growth - Leadership & Cross Functional Collaboration - Mentor and train other team members - Proactively seek and represent client needs and asks to cross-functional stakeholders - Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders - Proactively identify areas of improvement and drive the execution of solutions **Required Qualifications:** - 7-10 years of experience in advertising sales and account management - Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs - Strong understanding of customer marketing funnel and traditional marketing ecosystem - Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. - Proficient at upselling with a proven track record of growing client spend - Understanding of Digital measurement, tracking fundamentals and mobile measurement partners - Tenacious and entrepreneurial approach to working through product, process, and client challenges - Experience cultivating strong relationships with external partners - Exceptional communication and interpersonal skills - Ability to work in a fast-paced and unstructured work environment - High attention to detail - Proficiency in Excel preferred - BA / BS degree or equivalent work experience **Benefits:** - Comprehensive Healthcare Benefits and Income Replacement Programs - 401k with Employer Match - Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support - Family Planning Support - Gender-Affirming Care - Mental Health & Coaching Benefits - Flexible Vacation & Paid Volunteer Time Off - Generous Paid Parental Leave #LI-Hybrid **Pay Transparency:** This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $135,100-$189,200 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

About Reddit

Reddit is an American social news aggregation, web content rating, and discussion website. Registered members submit content to the site such as links, text posts, images, and videos, which are then voted up or down by other members. Posts are organized by subject into user-created boards called "communities" or "subreddits", which cover topics such as news, politics, religion, science, movies, video games, music, books, sports, fitness, cooking, pets, and image-sharing. Submissions with more upvotes appear towards the top of their subreddit and, if they receive enough upvotes, ultimately on the site's front page. Although there are strict rules prohibiting harassment, it still occurs, and Reddit administrators moderate the communities and close or restrict them on occasion. Moderation is also conducted by community-specific moderators, who are not considered Reddit employees. As of September 2021, Reddit ranks as the 19th-most-visited website in the world and 7th most-visited website in the U.S., according to Alexa Internet. About 42–49.3% of its user base comes from the United States, followed by the United Kingdom at 7.9–8.2% and Canada at 5.2–7.8%. Twenty-two percent of U.S. adults aged 18 to 29 years, and 14 percent of U.S. adults aged 30 to 49 years, regularly use Reddit. Reddit was founded by University of Virginia roommates Steve Huffman and Alexis Ohanian, with Aaron Swartz, in 2005. Condé Nast Publications acquired the site in October 2006. In 2011, Reddit became an independent subsidiary of Condé Nast's parent company, Advance Publications. In October 2014, Reddit raised $50 million in a funding round led by Sam Altman and including investors Marc Andreessen, Peter Thiel, Ron Conway, Snoop Dogg, and Jared Leto. Their investment valued the company at $500 million then. In July 2017, Reddit raised $200 million for a $1.8 billion valuation, with Advance Publications remaining the majority stakeholder. In February 2019, a $300 million funding round led by Tencent brought the company's valuation to $3 billion. In August 2021, a $700 million funding round led by Fidelity Investments raised that valuation to over $10 billion.
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