5-10+ years of experience in handling complex high exposure casualty claims
Experience with primary and excess bodily injury, property damage, and personal injury claims
Strong background in managing significant coverage matters
Knowledge of industry best practices and procedures
Ability to work independently and assimilate diverse learning materials
Excellent interpersonal and negotiation skills
Capacity to make informed decisions based on complex analyses
Demonstrated relational skills in high-pressure situations
Responsibilities
Manage claims with significant severity exposures and coverage issues
Conduct and direct investigations into loss facts and risk transfer opportunities
Evaluate coverage, liability, and damages to assess exposure
Analyze coverage and communicate positions within assigned authority
Implement effective defense and resolution strategies
Monitor assignments to experts and defense counsel
Provide superior customer service to insureds and business partners
Adhere to Best Practices Guidelines and compliance requirements
Benefits
Opportunity for professional growth within a leading insurance company
Engagement in diverse and inclusive work culture
Chance to work on complex and high-stakes claims
Travel opportunities for conferences and legal proceedings
Supportive environment for teamwork and innovation
Full Job Description
Job Description
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both primary and excess policies. This role requires an individual to be accountable for the handling and disposition of significant exposure claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Responsibilities
Manage an inventory of claims involving significant severity exposures and coverage issues.
Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
Demonstrate and implement effective defense, resolution and claim strategies.
Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
Provide superior customer service to insureds, agents, and internal business partners.
Adhere to Best Practices Guidelines.
Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
Travels to conferences, mediations, and trials as necessary.
Qualifications
5-10+ years of experience as a casualty claim professional handling complex high exposure casualty claims with emphasis on hands-on file and litigation management.
Experience with primary and excess bodily injury, property damage, and personal injury claims.
Strong background and demonstrated ability in dealing with significant coverage matters.
Working knowledge of industry best practices and procedures.
An ability to work independently and assimilate learning materials on many different subjects from various sources.
Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
Demonstrated strong relational skills particularly in adverse or high-pressure situations.
A law degree is not necessary but helpful.
Who are we looking for?
Successful professionals at Chubb come from many backgrounds with experiences rich in diversity that they bring with them to our company along with:
an inclusive mindset which allows differences to be leveraged for better business results;
open, transparent communication;
teamwork and inclusion which draws on diverse ideas and perspectives; and
new ideas, innovation, and ways of thinking which support diversity.
About Chubb
Chubb Limited is a Swiss-based global insurance company that provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance (A&H), reinsurance, and life insurance to a diverse group of clients. Chubb operates in 54 countries and territories and is the world's largest publicly traded property and casualty insurance company. The company has a long history, dating back to 1882, and has grown through a series of mergers and acquisitions. Chubb is known for its high-quality insurance products and services, as well as its strong financial performance and commitment to corporate social responsibility.
