We are looking for a Senior Claims Advisor to join our team in our Toronto or Hamilton office! As a Senior Claims Advisor, you will directly report to the Vice-President - Claims, Central Region and work closely with lawyers, underwriters and adjusters to conduct analysis of claims and coverage and recommend solutions to coverage issues.
If you are looking for a dynamic work environment, keep reading!
Your day as a Senior Claims Advisor- Conduct analysis of claims and coverage and recommend solutions to coverage issues.
- Provide technical expertise to internal and external clients regarding claims coverage.
- Negotiate payments and reimbursements with the insurers on the client's behalf.
- Update the client on the status of the claim as required.
- Ensure that the Client Executive is up to date on the current claims status of the account.
- Enter and maintain current and accurate information in EPIC.
- Maintain current and accurate files and documentation for each claim.
- Build and maintain excellent working relationships with adjusters, insurers and related trades and suppliers.
- Identify any client or system issues that may arise to the appropriate individuals.
- Comply with all corporate policies and procedures.
- Develop claims management reports and distribute reports to management and/or clients as required.
- Develop and distribute claim notification reports identifying major losses, trends or frequency for management and/or clients.
- Mentor and support the Claims team with problem files and difficult situations.
- Participate in presentations to clients and prospective clients and/or Associations.
Our ideal candidate- 7 to 10 years of relevant experience in claims handling.
- Strong insurance background and excellent knowledge of coverages.
- RIBO Licensed preferred; must be willing to get licensed if not already.
- CIP, CRM certification is an asset.
- Customer focused and service oriented.
- Attention to detail and precise.
- Strong analytical, problem solving and communication skills.
- Effective time management and organizational skills.
- Ability to work well independently and as part of a team.
- Good command of the Microsoft Office Suite (Word, Excel, ...)
- EPIC systems knowledge is an asset.
This posting is for an existing vacancy position.
The expected salary for this role ranges from $90,000 to $128,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate's skills to the role.
Our BFL CANADA Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work.
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Visit our website to learn more about us: bflcanada.ca/
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