Sitecore

Senior Channel Solution Engineer

Sitecore • $110K — $130K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in technical sales or solutions engineering
  • Strong presentation and communication skills tailored for LATAM audiences
  • Proven ability to integrate technical solutions with business needs
  • Experience with software demonstrations using a value-based approach
  • Knowledge of cross-channel digital marketing technologies
  • Ability to learn rapidly and manage multiple priorities independently
  • Familiarity with LATAM region's business practices and market dynamics

Responsibilities

  • Act as primary liaison for partners, building relationships at all levels
  • Align solutions to meet unique partner objectives and challenges
  • Identify upselling and cross-selling opportunities to boost revenue
  • Collaborate with internal teams for enhanced support and service delivery
  • Stay informed on market trends and customer feedback for product development
  • Assist partners in the sales process with technical insights
  • Present bespoke demonstrations and deliver Proofs of Concept

Benefits

  • Opportunity to work with challenging and complex enterprise solutions
  • Exposure to a diverse range of industries and regional markets
  • Career development through learning and skill enrichment
  • Cross-functional collaboration with internal teams
  • Engagement in public speaking and event representation
Full Job Description
About the Role:

We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partners. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our partners in Latin America (LATAM). Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insight, will challenge you.

What You Will Do:
  • Act as primary contact for designated partners, fostering strong relationships across all levels
  • Understand each partner's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
  • Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
  • Collaborate cross-functionally with internal teams to enable exceptional support
  • Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements
  • Support our partner's sales teams with technical aspects of the Sitecore sales processes
  • Enable and assist partners in the prospecting phase to deliver the best possible solution proposal
  • Deliver bespoke demonstration scenarios of the Sitecore software solutions
  • Develop and deliver Proofs of Concept to Sitecore partner prospect organizations
  • Occasional public speaking on events in the regions
  • Solution prototyping, delivery, skinning, and presentation
  • Spending a portion of your time learning and upskilling on the platform and new and associated technologies and features
  • Writing technical answers and proposals to RFP, RFQ, RFI from prospects

What You Need to Succeed:
  • Experience with combining technical elements with business needs and business requirements of the clients
  • Experienced at demonstrating software using a value based approach
  • Demonstrate the ability to resolve more complex technical issues and integration of multiple products to create solutions
  • An appreciation and understanding of cross-channel digital marketing Technologies
  • Ability to absorb and integrate large amounts of information in short timescales
  • Excellent team player, able to work closely with other technical sales and business development colleagues, while at the same time understand the value of self-drive, and the ability to control and prioritize own time independently
  • Experience conducting business across Latin America (LATAM), with an understanding of regional business practices, cultures, and market dynamics.

Additional Skills That Could Set You Apart:
  • Solid experience and understanding of one or more Web Content Management systems,e-commerce, or digital asset management systems
  • Understanding of the MarTech landscape and trends including SaaS and Headless content solutions

About Sitecore

Sitecore is a global software company that creates products to deliver the most relevant experience and content to customers. The company's experience platform combines web content management, customer data management, and digital marketing tools to create a personalized experience for each customer. Sitecore has over 5,000 customers worldwide, including American Express, Carnival Cruise Line, and L'Oréal.
Learn more about Sitecore
Size
1,200 employees
Industry
Enterprise Technology
* Ladders Estimates

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