Who we're looking for:We're looking for a Senior Category Manager to own end-to-end category strategy for Supply Chain and Wireless Customer Services - spanning: Supply Chain 3PL, couriers, 3PL and storage as well as customer facing device lifecycle services to assist the business in driving revenue targets. You will be responsible for guiding a small team of sourcing professionals to lead strategy, sourcing (RFx), complex contracting (MSA/SOW/SLA), vendor governance, and in-year performance optimization across programs like device trade and protection, asset disposition and supply chain services throughout the business.
What you'll do:- Set and execute category strategy across supply chain portfolio and into the wireless product team
- Lead competitive sourcing (RFx) for programs such as trade, diagnostic and courier rate harmonization
- Own complex contracting draft/negotiation/closure of MSAs, SOWs, SLAs as required
- Manage vendor performance via scorecards/QBRs, corrective actions, and continuous improvement
- Lead service transitions and vendor management throughout the flow across both wireless device lifecycle and within the supply chain in tandem with Supply Chain Operations
- Ensure commercial readiness for new and steward approvals via Ivalua/term-sheets.
- Partner cross-functionally (Wireless and Consumer Product, Planning, Tech Ops, Finance, Legal, Supply Chain) to unblock delivery, align for project and revenue targets
- Communicate to senior leaders with executive summaries, decision memos, and clear program readouts anchored in project realities
What you've delivered before (examples we care about) - Led vendor negotiations with couriers and solid understanding of Canadian transportation
- Closed complex MSA and SOWs with actionable SLA/credit mechanisms and minimum commitments.
- Delivered technology modernization and strategic RFx outcomes
- Stood up new programs and/or modernized existing ones to reflect new technology and customer needs
- Negotiated multiple intertwined SOWs across categories with interdependencies to one another
What you bring:- 8+ years in strategic sourcing/category management for telecom, supply chaing or wireless program/services
- Demonstrated command of logistics rates cards and task based 3PL costs
- Contracting depth across MSA/SOW/SLA design and negotiation, with change-control, service credits, and performance
- Vendor governance expertise: scorecards, QBRs, corrective actions, and capacity planning across a multi-vendor ecosystem
- Program leadership skills to orchestrate cross-functional teams (Product/Operations/Finance/Legal) under tight timelines and executive visibility
- Proficiency with sourcing/contracting systems (e.g., Ivalua) and advanced Excel/PowerPoint for financial modeling and executive storytelling
Nice-to-have - Experience transitioning major programs and migrations across platforms
- Familiarity with different technologies that drive efficiencies in delivery network
- Background in vendor analysis and rate analytics
What's in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- My Path: self-driven career development program
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership.
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Procurement & Category Management
Requisition ID: 338438
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
Posting Notes: Corporate
Location: 
