Job DescriptionWould you like to influence how business processes and enterprise applications evolve through innovative solutions?Do you enjoy understanding business needs and translating them into effective technology solutions?Join our dynamic Data Intelligent Services team!Akamai's success relies on delivering efficient solutions across the post-purchase customer lifecycle, including contracting, billing, and receivables. Our global Enterprise Applications team develops and enhances business applications and integrations that support these critical business processes.
Partner with the bestAs a Senior Business Systems Analyst, you will work closely with business stakeholders, developers, and QA teams delivering enterprise application enhancements/integrations. You will be responsible for understanding business needs, defining functional requirements, and supporting solutions throughout the software development lifecycle.
As a Senior Business Systems Analyst, you will be responsible for:
- Engaging with business stakeholders and subject matter experts to understand business objectives, identify challenges, and gather requirements.
- Analyzing business processes and translate business needs into functional requirements, user stories, use cases, acceptance criteria, and process flows
- Working with developers and QA teams to clarify requirements, address functional questions, and support solution delivery.
- Analyzing application integrations, data flows, and dependencies to understand the impact of changes across systems
- Driving assigned business analysis activities, proactively follow up on open questions/dependencies, and work with business/technology teams to keep deliverables progressing
- Participating throughout the Software Development Life Cycle (SDLC), including requirements analysis, solution design, development, testing, UAT, implementation, and post-deployment support.
- Supporting functional testing, defect resolution, and validation to ensure solutions meet business requirements
Do what you loveTo be successful in this role you will:
- Have 5+ years of experience in business systems analysis or similar role in IT and a bachelors degree or its equivalent
- Demonstrate functional knowledge of enterprise applications such as CRM, Contract Lifecycle Management (CLM), Billing, or other business-critical platforms.
- Have a good understanding of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
- Demonstrate great analytical and problem-solving skills, with the ability to translate business needs into clear functional requirements.
- Have experience working with development and QA teams to support application enhancements and integrations.
- Demonstrate great communication and stakeholder management skills, work independently, manage competing priorities, take ownership of responsibilities, and proactively drive requirements and issues to resolution
CompensationAkamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
