Motorola Solutions

Senior Business Relations Manager - Chicago, IL

Motorola Solutions$140K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Account Management or related fields managing high-level accounts.
  • Bachelor's degree in Business, Communications, Finance, Management, Marketing, or Sales.
  • Proven strong leadership and client relations skills.
  • Ability to present effectively to C-suite executives.
  • Strong communication and multitasking abilities.
  • Experience in forecasting future account needs.
  • Legal authorization to work in the U.S. indefinitely.

Responsibilities

  • Manage a portfolio of high-value clients to ensure long-term satisfaction and engagement.
  • Develop and strengthen relationships with C-suite and executive-level stakeholders.
  • Drive revenue growth by identifying and executing opportunities for account expansion and upselling.
  • Collaborate with cross-functional teams to align services with client strategic goals.
  • Resolve critical account issues, ensuring quick and beneficial solutions.
  • Stay informed on industry trends and competitive landscape to enhance client partnerships.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description
Job Description

As the Senior Business Relations Manager, you will serve as the strategic lead for our most high-value client accounts and institutional partnerships. You will be responsible for building deep, trust-based relationships at the C-suite and executive levels, ensuring client retention, and unlocking new revenue streams through strategic upselling and cross-selling. This role requires a blend of high-level diplomacy, financial acumen, and a consultative approach to problem-solving.

Responsibilities:

  • Strategic Account Management: Serve as the primary, high-touch point of contact for a portfolio of enterprise clients, managing long-term satisfaction and relationship health.
  • Executive Alliance Building: Cultivate and maintain deep relationships with key decision-makers, stakeholders, and C-level executives within partner organizations.
  • Revenue Growth & Retention: Own the retention targets for your assigned portfolio. Proactively identify, negotiate, and close contract renewals, expansions, cross-sells, and upsells.
  • Cross-Functional Collaboration: Partner with Product, Operations, Marketing, and Sales teams to ensure our deliverables perfectly align with the client's evolving strategic goals.
  • Conflict Resolution & Escalation: Act as the ultimate escalation point for critical account issues, orchestrating swift, mutually beneficial solutions to maintain relationship integrity.
  • Market & Competitor Intelligence: Stay ahead of industry trends and competitor landscapes to position our organization as an indispensable thought partner to our clients.


Preferred Qualifications:
  • Excellent verbal and communications skills.
  • Strong Client Relations skills
  • Strong Leadership skills
  • The ability to manage multiple accounts and build new relationships with clients simultaneously
  • The ability to present to C-level executives and upper management daily.
  • The ability to forecast future accounts
  • The ability to travel up to 50% domestically


Target Base Salary Range: $140,000 - $150,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

LI-JM3

LI-REMOTE

Basic Requirements

Required Skills:
  • High School diploma, Bachelor's degree in Business, Communications, Finance, Management, Marketing, or Sales.
  • 7+ years of experience in Account Management, Business Development, Client Relations, Customer Sucess, or Executive Sales with experience managing high-level accounts.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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