Senior Business Operations Associate

Home Solutions

$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with a strong academic and professional record.
  • 2-4 years of experience in consulting, investment banking, private equity, or similar roles.
  • Exceptional problem-solving and analytical skills.
  • Strong business judgment linking data to outcomes.
  • Experience building models and analyzing business performance.
  • Comfortable in fast-paced, ambiguous environments.
  • Proven ownership of complex projects with measurable outcomes.

Responsibilities

  • Evaluate and launch new growth channels for audience expansion.
  • Identify opportunities to enhance revenue and reduce inefficiencies.
  • Design scalable processes to alleviate operational bottlenecks.
  • Build business cases for investments and market opportunities.
  • Assess marketplace performance dynamics for consumers and providers.
  • Create models, dashboards, and tools for better decision-making.
  • Implement UX improvements across web properties.

Benefits

  • Comprehensive health, medical, and vision insurance.
  • 401(k) match for retirement savings.
  • Short-term disability coverage for added security.
  • Cell phone reimbursement for business-related calls.
  • Flexible time off to support work-life balance.
  • Bi-annual $500 Relax & Recharge bonus for personal well-being.
  • Learning and development stipend for continued professional growth.
  • Charity Match program to support your favorite causes.
Full Job Description
About the Role

Home Solutions is seeking a Senior Business Operations Associate to help drive high-impact initiatives across our business. This is a true business generalist role designed for someone who thrives in ambiguity, enjoys solving complex problems, and wants to operate at the center of a fast-growing company. You'll work directly with senior leadership to tackle high-stakes questions, pressure-test ideas, and turn analysis into execution. Some weeks you'll be deep in the numbers. Other weeks you'll build new tools to grow the business. The common thread: you own outcomes.

As a Senior Business Ops Associate, you will identify opportunities, analyze trade-offs, and execute initiatives that meaningfully grow revenue, margins, operational efficiency, and long-term scalability. We are seeking someone who can get under the hood of the business to understand what's driving revenue and costs - and help us double down on what works. Projects may span growth strategy, pricing, unit economics, vendor performance, customer experience, new market expansion, cost optimization, and process design.

This role is ideal for someone with experience in consulting, investment banking, private equity, strategy, or high-growth operating environments who now wants to move from advising to building - owning initiatives from insight through implementation. You will not be confined to a single function.

Within your first year, you will have led multiple initiatives with measurable P&L impact, improved key company KPIs such as revenue growth or margin expansion, and earned the trust of senior leadership as a go-to problem solver for complex, ambiguous challenges. You will have built scalable systems and processes that strengthen the business long term and demonstrated sound judgment and ownership required to run critical parts of the organization with increasing autonomy.
What You'll Do
  • Evaluate, test, and launch new growth channels that drive audience expansion and incremental revenue.
  • Identify where we can unlock revenue, improve margins, or eliminate inefficiencies - then help execute.
  • Identify operational bottlenecks and design scalable processes to support your P&L's growth.
  • Build business cases for new investments, product expansions, and market opportunities.
  • Evaluate marketplace performance across both consumer and service provider dynamics.
  • Build the models, dashboards, and tools we need to make smarter decisions.
  • Hypothesize, test, and launch UX improvements across our web properties.
  • Monitor core P&L KPIs and proactively surface risks, inefficiencies, and growth opportunities.
  • Turn ambiguous questions into structured analyses and clear action plans.
  • AI super-user - you experiment with LLMs and automation tools instinctively to move faster and smarter.

This role combines analytical rigor with real ownership. You will not simply present recommendations - you will help implement them.
About You
  • Bachelor's degree with a strong record of academic and professional achievement.
  • 2-4 years of experience in consulting, investment banking, private equity, strategy, business operations, or a high-growth operating role.
  • Exceptional structured problem-solving and analytical skills.
  • Strong business judgment - able to connect data to operational and financial outcomes.
  • Experience building models, analyzing unit economics, or evaluating business performance.
  • Comfortable operating in ambiguity and driving clarity in fast-moving environments.
  • Demonstrated ownership of complex projects with tangible outcomes.
  • Clear, direct communicator who can influence senior stakeholders.
  • AI-native mindset - comfortable leveraging emerging tools to improve speed, insight, and output.
  • Competitive, high-ownership mentality with a bias toward action.
  • Experience in digital marketing or marketplace businesses is helpful but not required. Intellectual curiosity on how digital marketplaces scale and eager to learn new growth levers is a must.
The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

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