Job DescriptionDiebold Nixdorf is seeking a high-energy, creative Senior-level
Business Development Manager to accelerate growth across the across the
Canadian Grocery Retail market / Tier 1, 2, Grocery Retailers. This role is for a proven "hunter" who thrives on opening doors, creating demand where none previously existed, and translating a differentiated value proposition into new revenue opportunities.
Success in this role requires a deep understanding of Diebold Nixdorf's
retail modernization strategy, including our
open, ecosystem-driven approach that integrates
best-in-class third-party technologies with our software, services, and automation platforms. The ideal candidate is equally comfortable shaping go-to-market strategies as they are building executive relationships and closing complex, multi-stakeholder deals.
The ideal candidate will possess a proven track record of success in sales within Point of Sale (POS), kiosk, self-checkout, mobile computing, and/or broader retail technology solutions.Responsibilities- Identify, pursue, and close net-new retail opportunities across North America, with a primary focus on general merchandise and specialty retail.
- Clearly articulate Diebold Nixdorf's retail value proposition, emphasizing operational modernization, cloud-enabled platforms, and ecosystem flexibility.
- Develop and execute creative go-to-marketstrategies, including joint pursuits with third-party technology partners.
- Build and maintain strong executive-level relationships with retail decision makers (CIO, COO, CTO, Store Operations, Digital).
- Act as a market "edge," bringing insights on retailer priorities, competitive dynamics, and emerging technology trends back into the organization.
- Collaborate closely with product, partner, services, and marketing teams to shape compelling, outcome-driven solutions.
- Own the full opportunity lifecycle-from prospecting and qualification through deal structure, negotiation, and close.
- Consistently exceed pipeline creation and revenue targets.
Qualifications- 8+ years of business development or enterprise sales experience in grocery retail technology, SaaS, services, or systems integration - Tier 1, 2 Grocery Retailers.
- Proven track record of success in sales within Point of Sale POS (Hardware and Software) kiosk, self-checkout, mobile computing, electronic shelf labels and/or broader retail technology solutions.
- Demonstrated hunter mentality with a track record of net-new logo acquisition
- Strong understanding of retail operations, store systems, and digital transformation
- Experience selling complex, multi-solution offerings, including partner-led or ecosystem-based solutions
- High creativity and comfort with ambiguity-able to create opportunity, not wait for it
- Executive presence with the ability to influence and lead without authority
- Ability to travel up to 50% of the time - Willingness to travel as needed across Canada and US for Trade Shows
Preferred Qualifications- Comprehensive knowledge of GroceryRetail Store Technology and its utilization within the environment.
- General knowledge of Diebold Nixdorf products and services is a plus.
- Proven success in high quota carrying position.
- Consultative sales experience with complex solution design is desired.
- Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as a Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy, and TEAMWORK.
- Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
- Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
- Proficient in all MS Office products with an emphasis on Co-Pilot, Excel, PowerPoint, Word and Teams.
- Possess experience with and high acumen within Salesforce.com to manage activities, pipeline, and forecasting.
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